Roadside technician

• Diagnose vehicle problems and understand the requirements to resolve them
• Assist customers with issues such as being out of fuel, tyre repair/change, or a new battery
• Give customers confidence to continue their journey
• Use technical knowledge and a full kit to get customers back on the move

• To be 21 years or over for insurance purposes
• A current Category B driving licence is necessary
• NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
• Demonstrate empathy and a desire to always achieve the correct outcome
• Experience of the Motor Repair industry
• Experience of lone working (desirable)
• Utilise and apply up-to-date vehicle repair techniques
• Display and utilise best practice and first-class Health & Safety behaviours
• Collaboration with dispatch team to improve the customer claims journey
• Use self-initiative

Experience of lone working

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• 22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
• Income protection on 50% of your salary for 5 years
• Life assurance cover at four times your salary
• Flexible benefits scheme
• Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover
• Enhanced maternity, paternity, shared parental, and emergency dependant leave
• Employee Assistance Programme (EAP), offering information on financial and mental wellbeing as well as emergency support and advice
• Trained mental health first aiders (MHFA) for support
• Volunteering opportunities through our partnership with Neighbourly
• Up to £50 a month to match any contributions you make to your local community