Roadside technician Job at Direct Line Group (Chichester)

Roadside technician

Direct Line Group

Location:
United Kingdom , Chichester ▼
Portsmouth
Southampton
Bournemouth
Winchester
Andover
Salisbury

Category:
Customer Service

Contract Type:
Not provided

Salary:

37000.00 - 44000.00 GBP / Year

Save Job

Apply Position

Job Description:

By joining our team you’ll be an integral part of our expanding services — the backbone if you will — and enjoy a career with endless variety and a genuine sense of fulfilment. It’s Miles Better. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose. We know that our customer's vehicles make getting from A to B that much easier, whether that's to do the weekly shop, the school run or to get away on a staycation, it's all important, but sometimes our customers need us to get their vehicle back on the road and that's where you'll come in. You'll put your technical knowledge to the test.

Job Responsibility:

Diagnose vehicle problems and understand the requirements to resolve them
Assist customers with issues such as being out of fuel, tyre repair/change, or a new battery
Give customers confidence to continue their journey
Start your day from your home using a provided Green Flag vehicle

Requirements:

To be 21 years or over for insurance purposes
A current Category B driving licence is necessary
NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
Demonstrate empathy and a desire to always achieve the correct outcome
Experience of the Motor Repair industry
Experience of lone working (desirable)
Utilise and apply up-to-date vehicle repair techniques
Display and utilise best practice and first-class Health & Safety behaviours
Collaboration with dispatch team to improve the customer claims journey
Use self-initiative

Nice to have:

Experience of lone working

What we offer:

9% employer contributed pension
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years
Life assurance cover at four times your salary
Discounts and cashback savings across hundreds of other well-known brands
Flexible benefits scheme
Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover
Enhanced maternity, paternity, shared parental, and emergency dependant leave
Employee Assistance Programme (EAP), offering information on financial and mental wellbeing as well as emergency support and advice
Trained mental health first aiders (MHFA) for support whenever you need it
Volunteering opportunities through our partnership with Neighbourly
Up to £50 a month to match any contributions you make to your local community

Additional Information:

Job Posted:
January 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Direct Line Group - All Job Offers

Job Link Share: