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Our high performing national roadside assistance team is looking for an enthusiastic, personable and driven individual to join during this period of expansion. You will provide first-class service to ensure BMW customers can continue their journeys by repairing vehicles at the scene or arranging recovery to a workshop.
Job Responsibility:
Ensure that customers receive excellent service
Take ownership of each assistance job
Repair the vehicle at scene using various technologies and diagnostic systems
Arrange recovery of vehicles when necessary
Ensure customers can continue their journey in their moment of need
Requirements:
You will be an experienced vehicle or roadside technician
You must have diagnostic equipment experience
You will have excellent fault finding and repair skills
You must have excellent customer facing skills
You will have a good level of IT competence
You must have a full drivers’ licence
You will be flexible and adaptable to changing circumstances
What we offer:
Competitive annual leave
Up to 6.5% company pension scheme contribution
Discounts on Allianz products
Vouchers and discounts for high street and online retailers
Private medical cover
Annual Flu vaccination
Annual Eye Care vouchers
Discounted travel/pet/musical/home/car insurance
Roadside assistance free after 6 months’ probation
Up to three paid days for corporate social responsibility
Employee Assistance Programme (EAP)
24/7 helpline and app for wellbeing resources and legal advice
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