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Roadside Technician

https://www.allianz.com Logo

Allianz

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Location:
United Kingdom, Croydon

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Our high performing national roadside assistance team is looking for an enthusiastic, personable and driven individual to join during this period of expansion. You will provide first-class service to ensure BMW customers can continue their journeys by repairing vehicles at the scene or arranging recovery to a workshop.

Job Responsibility:

  • Ensure that customers receive excellent service
  • Take ownership of each assistance job
  • Repair the vehicle at scene using various technologies and diagnostic systems
  • Arrange recovery of vehicles when necessary
  • Ensure customers can continue their journey in their moment of need

Requirements:

  • You will be an experienced vehicle or roadside technician
  • You must have diagnostic equipment experience
  • You will have excellent fault finding and repair skills
  • You must have excellent customer facing skills
  • You will have a good level of IT competence
  • You must have a full drivers’ licence
  • You will be flexible and adaptable to changing circumstances
What we offer:
  • Competitive annual leave
  • Up to 6.5% company pension scheme contribution
  • Discounts on Allianz products
  • Vouchers and discounts for high street and online retailers
  • Private medical cover
  • Annual Flu vaccination
  • Annual Eye Care vouchers
  • Discounted travel/pet/musical/home/car insurance
  • Roadside assistance free after 6 months’ probation
  • Up to three paid days for corporate social responsibility
  • Employee Assistance Programme (EAP)
  • 24/7 helpline and app for wellbeing resources and legal advice

Additional Information:

Job Posted:
April 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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