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Assist Control Centre and Controllers with roadside route management. Share and learn from best practice from peers to achieve peak performance. Meet service delivery standards and exceed Minimum Performance Standards on all TfL contracts for Arriva London.
Job Responsibility:
Work with the Control Centre Managers & Controllers to develop a high-performance culture
Supporting day to day service control strategies through roadside
Service improvement investigation, recommendation, and implementation
To work closely with the Senior Controllers to deliver on route performance forecasts and targets
Improve processes and develop efficiencies
Deliver the best outcome for London’s passengers and business outcomes
Cover colleagues when absent and when required to ensure adequate coverage
Submit Bus Running Records (BRR) on a daily basis to Senior Controllers
At each point, take ownership of Health & Safety and the performance of drivers and services
Requirements:
Knowledge of TfL Bus control processes
TfL Bus network and Bus Action Plan
Detailed knowledge of the area route networks & garages
Supervise the driver teams on services at allocated locations