Roadside Assistance Driver

• Provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures
• Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Operator position)
• Sell and install car batteries (Mobile Battery position only)
• Communicate with members effectively to keep them informed and to ensure their safety
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs
• Enter call information accurately into in-truck technology, process payments, handle cash, and complete reports as required
• Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand

• Must be at least 21 years old
• Completion of a high school diploma or equivalent
• Possess and maintain a valid driver's license for the state where you reside
• Maintain all state and local licensing requirements
• Ability to pass a physical examination as required by the Department of Transportation and/or company policy
• 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years experience in sales and/or customer service role
• Lift and carry equipment weighing up to 75 pounds
• Bend, kneel and balance to change tires, inspect and to push vehicles
• Use hand tools to provide service
• Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening
• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle
• Communicate effectively in writing, verbally, via email, and using assigned technology such as GPS
• Successfully complete required departmental training courses within 60 days of hire
• May need to adjust schedule to attend training

3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred

• Medical insurance
• Dental Insurance
• Vision Insurance
• Prescription coverage
• Paid Time Off
• Paid holidays
• 401k plan
• company match
• free life insurance
• free AAA membership
• Tuition Reimbursement
• Paid training
• Paid uniforms and tools