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A Living Donor Coordinator manages the entire living organ donation process, acting as a crucial liaison between the donor, recipient, and a multidisciplinary medical team, handling everything from initial donor screening, education, and psychosocial support to coordinating complex medical evaluations, facilitating consent, overseeing surgical prep, and ensuring post-donation follow-up, all while maintaining strict regulatory compliance and providing empathetic support to navigate the emotional complexities of donation.
Job Responsibility:
Donor Assessment and Education: Screens potential donors, provides comprehensive education on transplantation, coordinates extensive medical/psychosocial testing, and helps manage the donor's physical and emotional journey
Team Collaboration: Works closely with surgeons, nephrologists, social workers, dietitians, and other specialists to develop and adjust care plans
Coordination: Manages all logistics, including scheduling appointments, lab work, imaging, facilitating consent, and coordinating pre- and post-operative care for donors
Support and Communication: Serves as the primary point of contact, offering support, reassurance, and education to donors and families before, during, and after donation, especially when delivering difficult news (e.g., donor unsuitability)
Documentation & Compliance: Ensures accurate, timely documentation and adherence to strict federal (e.g., UNOS/OPTN, CMS) and hospital regulations
Advocacy: Acts as an advocate for the donor, ensuring their well-being, rights, and understanding throughout the process
Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building
Ensures the maintenance of the pre transplant charts, ensures compliance with documentation required by regulatory agencies
Coordinates pre-transplant patient education and evaluation processes
Assumes responsibility for call
Serves as a liaison with regional dialysis centers and nephrology offices for patient referrals, education, and pre transplant follow up processes
Maintains exemplary customer service skills
Engages in self-development to maintain professional and technical knowledge base and professional credentials
Ensures age/developmentally appropriate patient care is provided
Requirements:
Graduation from an accredited School of Nursing with a Bachelor's degree in nursing required
Current license to practice as a Registered Nurse (RN) in the State of applicable state required
CCTC preferred
Excellent professional and interpersonal skills
Clinical skills must be above average
Proficient computer skills
Outstanding customer service skills
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs