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RN - Pediatric Call Center Triage

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IntelyCare

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Location:
United States , Charlotte

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Category:

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Contract Type:
Not provided

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Salary:

35.50 - 53.25 USD / Hour

Job Description:

Performs telephone triage with the pediatric population. Position can be remote or in one of our call centers, but must live within 1hr of a call center. Five 8hr shifts, Mon-Fri.

Job Responsibility:

  • Performs telephone triage with diverse patient population
  • Assesses needed care and collaborates with patients, and others, to provide clinical solutions
  • Provides comprehensive nursing assessment in an untraditional nursing environment
  • Actively participates in team conferences and helps assess patient education needs
  • Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening
  • Notifies designated leadership of operational concerns

Requirements:

  • 5 years of RN experience and pediatric experience preferred
  • Graduate from accredited school of nursing
  • BSN preferred
  • Current license to practice as a Registered Nurse in the state of applicable state required
  • Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in
  • Experience in telephone triage, pediatrics and ED triage is desired
  • BLS required per policy guidelines
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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