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The Patient Safety Coordinator role serves as an advocate for patient safety by developing and leading programs that reduce patient risk. The role functions as an organizational leader in promoting systems that foster the development of a culture of proactive patient safety.
Job Responsibility:
Reviews patient incident reports, ensures follow-up by unit management and determines if the event requires more in depth investigation
Routinely collaborates with Legal/Risk Management and Professional Staff Services to review incidents, including those with severity “greater than temporary” harm to patient
Reports timely and complete information on medical device/ product malfunctions to the FDA and manufacturers to help ensure the safety and effectiveness of medical products involved in patient care
Responds to all sentinel/serious adverse events and conducts a thorough case review and chronology
Conducts event review and root cause analysis sessions
Conducts corrective action planning sessions and tracks all sentinel/serious adverse event correction plans to facilitate their completion
Leads and participates in a systematic chart review process to detect adverse events with harm
Analyzes data from these reviews and makes recommendations for improvement to leadership
In conjunction with appropriate management and staff participants, selects and conducts Failure Modes Effects Analyses (FMEA) on high risk processes
Works with process owners to develop and implement risk reduction plans
Sets agenda, organizes and facilitates Bi-weekly Events Review meeting in collaboration with operations
Prepares and presents information regarding adverse events, data and metrics gathered from the Adverse Event Tracking System for Quality Council and members of management staff
Stays current on best practices for patient safety and utilizes industry benchmarks as much as possible to guide approach to safety enhancement
Guides and supports the development of enhanced policies and procedures affecting organizational safety
Develops and provides training and educational programs for staff and management on pertinent patient safety topics
Develops, designs and implements the Tucson Medical Center ED Patient Safety Program by engaging all staff
Serves as advocate for ED patient safety by developing and managing processes and oversite for specific high risk situations in the Emergency Department including: Patient Restraints
Care of the Suicidal Patient
Procedural Sedation
Patient Transfers
Any other identified high risk situation
Leads sentinel event investigation including event reviews, root cause analysis and failure mode analysis
Coordinates and provides interdisciplinary evidenced based educational programs
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Adheres to TMCH organizational and department-specific safety and confidentiality policies and standards
Performs related duties as assigned
Requirements:
Bachelor’s degree in Nursing from an accredited institution, Master’s Degree preferred
Five (5) to Ten (10) years nursing experience in a hospital setting
Current RN licensure permitting work in the State of Arizona
Knowledge of patient safety best practices
Knowledge of performance improvement methods
Knowledge of risk reduction, human factors and other fields of knowledge related to improving safety
Skill in written and oral communications
Skill in investigative processes used to gather information, analysis techniques such as FMEA, and ability to provide reports and make recommendations for reducing risk
Skill in use of computer applications such as flow charting software, spreadsheet applications, and presentation software
Ability to analyze, interpret, and prepare and present reports to management in both written and oral formats
Ability to make presentations, design and provide training/education to staff and management