RN, Complex Care Manager, CVS Health

CVS Health

Location:
United States, Philadelphia

Category:
Nursing

Contract Type:
Employment contract

Salary:

66575.00 - 142576.00 USD / Year

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Job Description:

The RN, Complex Care Manager leads complex care management, delivers nursing interventions, and collaborates with interdisciplinary teams to ensure care continuity for complex patients. This role focuses on patient/family relationships, high-quality patient-centered care, preventing avoidable admissions, and efficient resource utilization.

Job Responsibility:

Manage an assigned caseload of complex patients towards their optimal overall health and well-being
Develop and maintain person-centered, individualized care plans
Act as central point of contact for patient care coordination
Deliver nursing interventions for chronic condition management and transitions of care
Educate patients and families, empowering them in their care
Conduct home visits
Identify and facilitate referrals to community resources
Document visits in electronic health record

Requirements:

Bachelor degree in nursing required
Current RN license in assigned state
Minimum of 6-8 years nursing experience
CM certification required OR 2-3 years of care/case management experience
Demonstrated skill in problem solving, critical thinking, conflict resolution, and exceptional communication skills
Access to reliable transportation and ability to travel throughout the communities
US work authorization

Nice to have:

Ability to communicate effectively in Spanish preferred
Advanced degree preferred
High emotional intelligence
Flexible and positive attitude
Strong desire to change the traditional primary care paradigm

What we offer:

Mission-focused career impacting change
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
Family leave, dependent care resources

Additional Information:

Job Posted:
September 26, 2025

Expiration:
October 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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RN, Complex Care Manager