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The Care Coordinator, in collaboration with Gastroenterology specialty medical providers, performs case management and direct patient care to assigned patients. This includes point of care procedures, management of Gastroenterology and other medical devices, ongoing patient, family and staff education and coordination of care with outside community agencies. The coordinator also triages and manages patient requests and needs via telephone triage and patient messaging via EPIC. The coordinator also partners and supports continued growth of medical assistants to deliver well rounded care. The Gastroenterology division care for patients with general and complex diagnoses and symptoms. The Coordinator facilitates effective functionality of clinic operations, actively participates in Quality Management and acts as a provider extender within his/her scope of practice. The Care Coordinator performs additional team functions as required to maintain effective customer service. The coordinator role in Gastroenterology has a blend of hand on procedures, complex patient care coordination, education on disease management, triage, and in clinic support. We are looking for someone that is autonomous, collaborative, supportive of teams, educator, customer focused, and solution driven. The coordinator would be joining a large division with a collaborative partnership with Providers and ancillary support staff as well as an engaged and dynamic team.
Job Responsibility:
Performs case management and direct patient care to assigned patients
Performs point of care procedures
Manages Gastroenterology and other medical devices
Provides ongoing patient, family and staff education
Coordinates care with outside community agencies
Triages and manages patient requests and needs via telephone triage and patient messaging via EPIC
Partners and supports continued growth of medical assistants
Facilitates effective functionality of clinic operations
Actively participates in Quality Management
Acts as a provider extender within his/her scope of practice
Performs additional team functions as required to maintain effective customer service
Requirements:
Associate's Degree
Area of Study in a Field Related to the Position (GI)
Two years of experience
California RN License
BLS for Healthcare Providers, issued by AHA
Nice to have:
Five years of experience
Bachelor's Degree in Nursing
Ped Adv Life Support Prov
Bilingual – Spanish
Ambulatory care experience
Pediatrics experience
What we offer:
Medical, Dental, Vision
403(b) Retirement Plan with 100% employer match up to 3% of salary
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