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The Transfer Center /Admitting Clinical Coordinator Registered Nurse (TC/ACC RN) provides direct support to Patient Flow throughout SMH and the Affiliate Hospitals. The TC/ACC RN is accountable for 24/7 patient flow. The TC/ACC RN participates in the management of patient triage, patient movement, mentoring house staff (RN and MD) and Regional MD’s concerning patient transfers, the development and evaluation of census management strategies, and the monitoring of patient flow outcomes. The TC/ACC RN is accountable for supporting standards of care and providing consultation and expertise in the placement of specialty patients (Cardiology, Neurology, Transplant, Oncology, etc.) as well as managing placements of General Adult Services and Emergency Department patients.
Job Responsibility:
Provides direct support to Patient Flow throughout SMH and the Affiliate Hospitals
Accountable for 24/7 patient flow
Participates in the management of patient triage, patient movement, mentoring house staff (RN and MD) and Regional MD’s concerning patient transfers
Development and evaluation of census management strategies
Monitoring of patient flow outcomes
Accountable for supporting standards of care and providing consultation and expertise in the placement of specialty patients
Managing placements of General Adult Services and Emergency Department patients
Utilizes Clinical skills to Manage patient flow in an expert manner
Identifies complex patient problems and collaborates in developing a plan of care
Determines best patient placement based on expert clinical knowledge, current occupancy and staffing
Identifies patient safety issues and implements action plans or educational training
Performs ongoing comprehensive assessment of regional, institution, department, service components that contribute to patient flow
Provides information to update practice standards and activities based on best evidence
Evaluates the effectiveness of patient placement based on clinical needs and revises as indicated
Functions effectively with clinical staff as an expert Patient Flow Manager
Functions as a clinical resource person
Demonstrates good communication, fairness and support for clinical staff
Collaborates with patient care areas and other departments to assure the needs of patients are safely met and institutional needs are met
Assumes a leadership role in collaborative practice, patient flow improvements and other regional care activities
Assist Clinical Departments in implementing patient flow improvements
Supports Flow initiatives i.e. Capacity Management Better Flow initiatives
Supports Nursing, Specialty Service and General Services in understanding census limitations
Runs effective Patient Flow, Bed Meetings, maintains patient center focus for bed placement
Makes critical decisions in a timely manner exhibits knowledge of, and ensures compliance with Hospital Policy, Federal and State regulatory requirements
Initiates appropriate follow up when concerns are identified
Acts as on-site resource for Administrator Call for untoward situations requiring rapid patients’ movement
Reviews and evaluates regional needs for patient transfer to and between Affiliate Hospitals
Leverages clinical knowledge and business acumen to make appropriate decisions when transferring patients within SMH, Intra Affiliate, and Regional Institution
Requirements:
Bachelor’s degree in health-related field Required
3 years Nursing experience Required
NYS RN Licensure Required
Expert Clinical knowledge base of multifocal service lines. Preferred
Assessment and interpretation of Clinical parameters with ability to identify trends Preferred
Computer skills, keyboarding and Microsoft Office Preferred
Experience with electronic medical record keeping, documentation and reports Preferred
Excellent communication skills verbal and written Preferred