RMO Supplier Support, Citi

Citi

Location:
India, Mumbai ▼
Chennai

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The BAO will be responsible for executing third party risk management activities with daily tasks processing in addition to reviewing rules and regulations in support of the Citi’s Third Party Management (TPM) Program.

Job Responsibility:

Executing third party risk management activities with daily tasks processing
Reviewing rules and regulations in support of Citi’s Third Party Management (TPM) Program
Assessment of third party compliance, Ownership screening, Corporate responsibility questionnaire, HR Management Program, Insurance Coverage Review, pre-contract due diligence and post-contract ongoing monitoring activities
Regulatory submission and governance items globally
Ensuring timely completion and updates to third-party related risk information based on required frequency
Tracking outstanding items for follow-up
Responding to TPM related queries received from different stakeholders
Ensuring that queries and requests are processed within Service Level Agreement (SLA) to maintain customer satisfaction
Engaging with Third Party Management, Country and Global compliance, P2P and Sector/Regional Risk teams to provide guidance on policy compliance and overall third-party risk management requirements
Supporting Citi businesses for the execution of third-party risk management activities
Monitoring third party’s performance to SLAs
Monitoring customer complaints related to third parties
Monitoring compliance to Citi Records Management standards
Evaluation and monitoring of third party’s dependence on subcontractors
Supporting the preparation for third party onsite reviews
Supporting reporting activities
Participating in continuous improvement activities
Completing all tasks in connection with the organization’s activity but not detailed in the current job description, instructed by the direct manager, supervisor, or the functional head

Requirements:

Minimum 6 years of experience working in Third Party Management, regulatory items, compliance, project management or staffing industry experience
Experience of understanding and applying policies, data privacy and labour laws
Experience with relationship management - including internal and external stakeholders
Proficient in Microsoft Office including using MS Excel to present data and/or create reports
Demonstrated experience with automated end-to-end sourcing tools e.g. Fieldglass, including implementation and organizational change experience
Experience of training and mentoring new team members
Consistently demonstrates clear and concise written and verbal communication skills
Able to grasp and master new requirements and related knowledge
Strong organization skills and detail orientation
Able to work in a fast paced, high-pressure environment
Ability to multi-task and deliver tasks
Strong problem solving and troubleshooting skills
Able to identify opportunities for improvement and innovation
Flexible approach and willingness to adapt to needs and demands of clients

Additional Information:

Job Posted:
March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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RMO Supplier Support