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At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
Job Responsibility
Personally contribute to the youth program's team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment
Build rapport with and take a genuine interest in all children and parents utilizing the club's child activity services
Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs
Promote the club's youth programs and activities and assist parents in program registration
Help keep facilities and equipment clean, neat and well maintained
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests' service needs
assist individuals with disabilities
thank guests with genuine appreciation
Speak with others using clear and professional language
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standards
Visually inspect tools, equipment, or machines
reach, bend, twist, pull, and stoop
move, lift, or carry objects weighing less than or equal to 25 pounds
stand, sit, or walk for an extended period of time
In addition some states may have additional licensing/registration requirements to be considered for this position
Perform other reasonable job duties as requested.
Requirements
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.