Risk Policy Officer Job at Citi (Irving, Texas)

Operational Risk Officer

The Operational Risk Officer is a strategic professional who stays abreast of de...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree, Master’s degree preferred
Min 4 years of experience in Operational Risk. Other risk and control disciplines would be a plus – credit, and market
Experience in ICT Risk Area/ Markets would be desirable
Excellent interpersonal and communication skills – verbal & written
A team-player with positive/can-do approach
High level of energy, enthusiasm and motivation
Fluent Polish and English

Job Responsibility

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Serves as a subject matter expert for Issues Management (e.g. Corrective Action Plans)
Recommends control enhancements as needed
Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
Identifies best practices to be shared with global Citi businesses
Develops and maintains tracking metrics for management reporting and escalation
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgment and autonomy
Acts as SME to senior stakeholders and/or other team members

What we offer

Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more)
Access to e-learning platform (Degreed) as well as English learning platform
Possibility to gain globally appreciated work experience
Friendly and supportive culture and team
Flexible and partly-remote working conditions

Fulltime

Operational Risk Sr Officer I

The Operational Risk Sr Officer I is a strategic professional who closely follow...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years relevant experience
Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
Exceptional relationship management skills
must be able to address and resolve conflict while maintaining relationships
In depth knowledge of Operational Risk processes (associated to the 2nd line of defense) and technology platforms to support Challenges, reporting and management of book of work
Ability to effectively communicate complex topics to a broad audience
Detailed oriented with analytical skills preferably in Tableau, as the role requires analytical output creation, design and presentation
Expert in Microsoft Office Tools
Prior Data Governance and Data control experience preferred
Third Party Oversight/Vendor Oversight experience preferred

Job Responsibility

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Lead execution of ORM Data Use Cases working with multiple stakeholders in the chief data office, ORM Risk leads, technology teams and various PMO teams to plan, track, execute and deliver on data projects
Identify and Document Scope, Strategy and Success criteria for Operational Risk Data Governance Programs
Define and manage Operational Risk Management Products, liaise with stakeholders and technology partners
Document requirements as a delegate of the Data Governance Lead
Socialize the requirements and obtain approvals
Responsible for oversight and execution of critical ORM Initiatives as a Program/Project manager, with required SME input
Manage all program/project execution artifacts required for Business Completion and IA Validation of regulatory milestones and deliverables
Creates and provides analytical insights to support risk management decision making

Fulltime

Vice President - DART Oversight - Policy Officer

The Risk Data, Analytics, Reporting and Technology (DART) Oversight - Policy Off...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ years work experience in control discipline (i.e., Risk Management, Technology, Financial Control, Compliance, Audit, Operations, etc.)
Experience in planning and executing ITGC reviews, including developing and implementing automated test scripts and exception reporting
Experience in Gen AI implementations in a operations, oversight, compliance or audit capacity
Experience in developing Tableau or Power BI dashboards, process automation (including e.g. Python, SQL etc.)
Quick learner with excellent communication skills, team orientation, and ability to work with counterparts in different areas of the organization and locations
Self-motivated individual who can take initiative and work independently
Solid analytical skills to synthesize, validate, and analyze data and metrics
Must demonstrate ability to problem solve, successfully multi-task, and meet demanding deadlines
Highly proficient with Excel, PowerPoint, Teams, SharePoint
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Provide analysis & challenge of policy, standards and procedures in the context of DART owned processes (primarily technology, data, finance and risk related policies)
Create assessment programs and implement scripts to assess the areas ITGC related practices including use of AI aligned with COBIT framework and best practices
Design and produce dashboards, reports and analysis enabling senior management, risk report users, and data providers to manage operational risks associated with their processes
Contribute to the analysis and preparation of reports for senior management, regulators, auditors, etc. that detail the state of compliance with policies, standards and procedures
Create content and visualizations for executive management, committee, and Board presentations
Design and implement effective control processes to ensure accurate and timely reporting of metrics
Develops and applies quantitative and qualitative data analysis methods (including code based approaches) to validate data and identify data quality issues
Identify and implement automation, data improvement, and consolidation opportunities to continually streamline and standardized dashboards and reporting processes
Draft business requirements to direct and oversee development of enhanced dashboard and reporting requirements for development in Technology maintained applications
Ensure end to end UAT activities including testing responsibilities and issues resolution are performed timely

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
We empower our employees to manage their financial well-being and help them plan for the future
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
We have a variety of programs that help employees balance their work and life, including generous paid time off packages

Fulltime

Business Risk Officer

The Third Party Officer (TPO) is responsible to focus on those third-party relat...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years relevant work experience in Business Risk & Controls
MS Excel, MS Access, SAS, SQL, Visual Basic a plus
5+ years’ experience in financial services
consistently demonstrates clear and concise written and verbal communication skills
effective organizational influencing skills required
third party vendor management preferred
demonstrated ability to lead global team efforts
excellent problem solving skills
ability to see the big picture with high attention to critical details

Job Responsibility

complete initial risk assessment for third party and reevaluate as required
identify any significant changes in relationship to trigger update of risk assessment
collaborate with business and other relevant stakeholders to ensure contracts meet Citi requirements
verify third party’s compliance to required policies and controls
interact with BAOs and third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
maintain summary dashboard and manage third party performance, including SLA breaches
review, assess and act on results of Risk Management Assessments/Analysis
lead remediation of any issues or gaps identified from ongoing monitoring
define risk mitigation strategies and risk exceptions based on the business’ risk appetite
monitor exceptions to dispute policy and identify drivers of exceptions

What we offer

best-in-class benefits
support system
equal opportunity employer policies

Fulltime

Client Controls Business Risk Officer

We are seeking a high-performing, highly motivated professional with a backgroun...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills

Job Responsibility

Assessing the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
Help drive and manage controls enhancements focused on increasing efficiency and reducing risk
Keep Management aware of the risk and control environment of the Business, including emerging risks, through continuous and open communication
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies
Drive, quality, completeness, and accuracy of implementation of the control framework and maintain a robust Manager’s Control Assessment (MCA) in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
Assist covered teams within Client in adherence to Policies, Standards and Procedures
Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures, ensuring compliance with Issue Management Policy, Standards and Procedures, including identification of issue root causes, partnering with control and process owners to recommend holistic corrective actions and improvements, and providing check and challenge
Take ownership to identify and assess Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements
Serve as a point of contact for audit groups and ensure that all audit requests are timely and appropriately provided

What we offer

In-depth and end-to-end knowledge of processes related to supported functions and partners’ organization
In-depth understanding of the firms’ risk and controls governance and framework standards and take part in strategic changes of the controls environment
Develop technical skills through process improvement and automation
Collaborate with colleagues from different functions, countries, and diverse backgrounds
Gain exposure to the Firm’s senior stakeholders within various functions
Work in a friendly, dynamic, and diversified environment, appreciating differences in style and perspective

Fulltime

Business Risk and Control Officer

The Business Risk and Control Officer plays a strategic role by staying abreast ...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience
MS Excel, MS Access, SAS, SQL, Visual Basic a plus
5+ years’ experience in financial services
consistently demonstrates clear and concise written and verbal communication skills
effective organizational influencing skills required
third party vendor management preferred
demonstrated ability to lead global team efforts
excellent problem-solving skills
ability to comprehend the big pictures with high attention to critical details
demonstrated ability to develop and implement strategy and process improvement initiatives.

Job Responsibility

Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes
support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory
assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies
help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist
support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA)
support in dealing with Operational and Compliance Risk in accordance with established Policy requirements
assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures
assist in supporting Risk Appetite and monitor/assess exposures against this in accordance with enterprise requirements (if applicable)

Fulltime

Cyber Controls Lead Analyst / Business Risk Officer

The Business Risk Officer is a strategic professional who stays abreast of devel...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years relevant work experience in Business Risk & Controls
MS Excel, MS Access, SAS, SQL, Visual Basic a plus
5+ years’ experience in financial services
Consistently demonstrates clear and concise written and verbal communication skills
Effective organizational influencing skills required
Third party vendor management preferred
Demonstrated ability to lead global team efforts
Excellent problem solving skills
Ability to see the big pictures with high attention to critical details
Demonstrated ability to develop and implement strategy and process improvement initiatives.

Job Responsibility

Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence
Establishes quarterly audit process of attributes to ensure proper calculation and control
Works closely with business partners on findings and makes recommendations on improving practices
Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist
Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience
Conducts internal testing of dispute processes to ensure control
Monitors exceptions to dispute policy and identifies drivers of exceptions
Leverages data to examine impacts to Customer Experience and Regulatory breaks
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Data Risk Officer

The Data Risk Officer – Structural Elements Oversight, Senior Vice President rol...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7-10 years of direct experience in a non-financial risk (data, technology, and/or reporting risk), audit, or relevant 1LOD function within a large financial services organization
experience in identifying and assessing non-financial risks and controls
demonstrable understanding of Data Management fundamentals, including data architecture, data quality principles, and a deep appreciation of the intersectionality and interdependency with enterprise technology and systems architecture
experienced in writing and/or assessing organizational policies, standards, and procedures
strong root cause analysis and problem-solving skills to include design and execution of risk and control assessments
ability to constructively challenge others at all levels and across boundaries to deliver better results
holds data management industry certifications (e.g., DAMA Certified Data Management Professional (CDMP))
bachelor's degree in Computer Science, Data Science, Information Technology, Business, Finance, or a related field

Job Responsibility

Oversee and challenge the design and implementation of the firm’s data governance structure, policies, standards, and procedures, including the design and performance of associated compliance metrics
assess the adequacy of the firm’s budgeting process, staffing levels, skills and expertise, and training programs to appropriately support its data governance requirements
oversee the firm’s efforts to evaluate data exceptions and manage the remediation of data quality concerns
evaluate the enterprise framework to continually reduce manual inputs and adjustments across the enterprise data lifecycle and oversee the adoption of this framework
contribute to identifying and executing independent second-line risk assessments, in coordination with other ORM teams where needed
participate in internal knowledge sharing initiatives
help ensure that this multidisciplinary and cross-cutting risk area is well understood and that the implications of firm-wide remediation efforts are understood in terms of managing 'path-to-green' efforts to operate within the firm’s risk appetite
assist in the negotiation and remediation of identified risk and control concerns
prepare materials for escalation of significant or unaddressed risk issues and control environment concerns to appropriate governance forums and Risk leadership
support the primary interface to key stakeholders such as regulators, senior management, and the Board, as it relates to 2LOD assessment/point of view for the Risk Category

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Risk Policy Officer

Citi

Location:
United States , Irving, Texas

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

Expiration:
May 04, 2026

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