Risk Operations Manager – Pricing and Underwriting

• Support the Identification, assessment, management and monitoring of risks relating to the Household risk profile
• Develop and maintain risk registers, control libraries, and events specific to Household financial risk, engaging with colleagues within Household and the wider Group
• Monitor and assess the effectiveness of Household control environment ensuring principle risks are managed within risk appetite
• Produce and present high-quality MI and risk profile reporting to senior stakeholders and governance fora
• Support the effective operation of the Household governance fora and wider EUI and Group governance requirements with strong risk reporting and escalation, as necessary
• Ensure compliance requirements relating to applicable regulatory requirements are well understood and adherence monitored effectively
• Ensure timely escalation of risks that exceed appetite or thresholds and support the creation of ‘path to green’ action plans where required
• Support ongoing compliance with internal risk policies and standards
• Collaborate with Pricing, Underwriting, Product and Financial Risk teams across the business to embed risk-aware decision-making culture
• Support internal and external audits and regulatory reviews related to Household financial risk
• Drive continuous improvement in financial risk management practices
• Lead thematic risk reviews to support robust financial risk management for the Household product

• Strong understanding of financial risk management, particularly pricing and underwriting disciplines
• Strong understanding of pricing, underwriting processes
• Experience in implementing and maintaining risk frameworks, governance and compliance within a regulated financial services environment
• Ability to design and assess control effectiveness and drive improvements
• Excellent analytical and communication skills, with the ability to present complex information clearly
• Proficiency in risk reporting tools and MI development
• Knowledge of regulatory, sustainability and reinsurance frameworks applicable to the Household general insurance market
• Strong communication skills to engage with senior leaders, technical teams, and governance bodies

Experience of leading financial risk thematic reviews is desirable but not essential

• Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
• You also have the option to buy or sell up to an additional five days of annual leave
• Eligible for up to £3,600 of free shares each year after one year of service