Risk Operations Group Manager Job at Citi (Warsaw)

Job Description

The Business Simplification and Process Reengineering role will drive the re-alignment and re-engineering of Global Credit Risk Management Services (CRMS) within the ICM organization by analyzing processes, controls, policy, and procedures while providing solutions that will inform the simplification of the operating model. This position supports the strategic agenda and will require cross-functional collaboration with business, technology, and operational teams throughout the lifecycle of each initiative. This includes developing robust controls, aligning policy, processes, and procedures, and leveraging – or adopting - technology to improve the overall risk control environment. This role will collaborate with transformation leads and other stakeholder across the enterprise to continuously evaluate the timeliness, effectiveness, and accuracy of the CRMS functions.

Job Responsibility

Drives results for the wider team by managing cross country processes, identifying risks, opportunities and suggesting solutions
Take ownership of tasks, initiatives and projects
manage them to their completion
Oversees and manages team in ensuring accuracy and completeness of activities performed
Reviews guidelines and regulations issued from time to time and ensure that requirements are met and gaps are remediated
Structure a risk management-based approach with proven methodologies to serve as enablers to the successful execution of the organizational strategy
Ensure initiatives align to the established control frameworks and are driving control automation, reducing reliance on manual solutions, and mitigating overall risk
Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies
Drive tactical and strategic planning to ensure the program corrective actions plans are met. This includes identifications, documentation, reviews of multiple before dissemination on a regular basis
Support tracking of Issue Management (CAPs/Issues), and in-country audits from ideation to IA validation
Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory

Requirements

10+ years of experience in strategy development and execution related with credit, lending, banking or regulatory projects
Strong wholesale lending product domain knowledge across including reference data across the various financial products
Strong understanding of key credit risk performance metrics, macroeconomic indicators, and general banking concepts
Experience with senior engagement management roles and program execution of significant scope in financial services for large organizations
History of partnering closely with, engineering, operations, and/or risk to drive change in an organization
Communication skills and ability to influence others and deliver clearly articulate presentations to senior leaders
Ability to work across all levels of management independently and effectively
Experience in defining controls or implementing policy changes
Proven expertise in risk management disciplines, and process simplification across the end-to-end wholesale lending lifecycle
Advanced communication and diplomacy skills
Experience working in a global, dynamic environment
Excellent interpersonal and communication skills
Strong leadership and motivational skills
Team management skills
Project management certification preferred
Negotiation and Influencing skills
Superior Planning & Organization skills
Excellent Workflow Management skills / experience
Pro-active, flexible, have good organizational skills and must be team player
Creates executable path and drives meaningful outcome
Virtual /remote management
Innovation and Change Management implementation
Proficient use of Microsoft Applications

What we offer

Work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls
Cooperation with a high quality, international, multicultural and global team
Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success
Management supporting balanced and agile work (flexible working hours, home office)
A chance to make a difference with various affinity networks and charity initiatives
Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave
statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
Opportunity to receive an annual discretionary incentive award
Special offers and discounts for employees

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Risk Operations Group Manager

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Job Responsibility

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