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Risk Operations Group Manager

https://www.citi.com/ Logo

Citi

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Location:
Poland , Warsaw

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Category:
Finance

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Contract Type:
Not provided

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Salary:

340990.00 - 580610.00 PLN / Year
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Job Description:

The Business Simplification and Process Reengineering role will drive the re-alignment and re-engineering of Global Credit Risk Management Services (CRMS) within the ICM organization by analyzing processes, controls, policy, and procedures while providing solutions that will inform the simplification of the operating model. This position supports the strategic agenda and will require cross-functional collaboration with business, technology, and operational teams throughout the lifecycle of each initiative. This includes developing robust controls, aligning policy, processes, and procedures, and leveraging – or adopting - technology to improve the overall risk control environment. This role will collaborate with transformation leads and other stakeholder across the enterprise to continuously evaluate the timeliness, effectiveness, and accuracy of the CRMS functions.

Job Responsibility:

  • Drives results for the wider team by managing cross country processes, identifying risks, opportunities and suggesting solutions
  • Take ownership of tasks, initiatives and projects
  • manage them to their completion
  • Oversees and manages team in ensuring accuracy and completeness of activities performed
  • Reviews guidelines and regulations issued from time to time and ensure that requirements are met and gaps are remediated
  • Structure a risk management-based approach with proven methodologies to serve as enablers to the successful execution of the organizational strategy
  • Ensure initiatives align to the established control frameworks and are driving control automation, reducing reliance on manual solutions, and mitigating overall risk
  • Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies
  • Drive tactical and strategic planning to ensure the program corrective actions plans are met. This includes identifications, documentation, reviews of multiple before dissemination on a regular basis
  • Support tracking of Issue Management (CAPs/Issues), and in-country audits from ideation to IA validation
  • Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory

Requirements:

  • 10+ years of experience in strategy development and execution related with credit, lending, banking or regulatory projects
  • Strong wholesale lending product domain knowledge across including reference data across the various financial products
  • Strong understanding of key credit risk performance metrics, macroeconomic indicators, and general banking concepts
  • Experience with senior engagement management roles and program execution of significant scope in financial services for large organizations
  • History of partnering closely with, engineering, operations, and/or risk to drive change in an organization
  • Communication skills and ability to influence others and deliver clearly articulate presentations to senior leaders
  • Ability to work across all levels of management independently and effectively
  • Experience in defining controls or implementing policy changes
  • Proven expertise in risk management disciplines, and process simplification across the end-to-end wholesale lending lifecycle
  • Advanced communication and diplomacy skills
  • Experience working in a global, dynamic environment
  • Excellent interpersonal and communication skills
  • Strong leadership and motivational skills
  • Team management skills
  • Project management certification preferred
  • Negotiation and Influencing skills
  • Superior Planning & Organization skills
  • Excellent Workflow Management skills / experience
  • Pro-active, flexible, have good organizational skills and must be team player
  • Creates executable path and drives meaningful outcome
  • Virtual /remote management
  • Innovation and Change Management implementation
  • Proficient use of Microsoft Applications
What we offer:
  • Work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls
  • Cooperation with a high quality, international, multicultural and global team
  • Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success
  • Management supporting balanced and agile work (flexible working hours, home office)
  • A chance to make a difference with various affinity networks and charity initiatives
  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave
  • statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
  • Additional day off for volunteering
  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
  • Opportunity to receive an annual discretionary incentive award
  • Special offers and discounts for employees

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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