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As Risk Manager (RM) for Commercial Operations, serving as the guardian of compliance, governance, and risk mitigation across the end-to-end revenue operations lifecycle. This role’s core mandate is to “protect Microsoft’s revenue engine” by embedding robust risk controls and compliance checks into every stage of Quote to Cash (Q2C), from deal setup and execution through billing, reporting, and audit.
Job Responsibility:
Deal Compliance: Act as an expert checkpoint for complex or non-standard deals, ensuring contract terms and discounts meet corporate compliance guidelines and risk appetite
Risk Monitoring: Active monitoring and issue resolution during revenue operations processing
Oversee end-to-end operational compliance in Q2C
Audit: Ensure that the business is Audit ready at all times
SOX & Operational Controls: Own and monitor controls to ensure the integrity of revenue and financial reporting
Launch: Provide risk and compliance input for new products, programs, or process changes before they launch
Optimize: Continuously monitor transactional data and processes to detect emerging risks and drive improvements
Compliance Culture - Designing programs to drive and promote a culture of compliance across Microsoft
Requirements:
Bachelor’s degree in business, Operations, Finance, Legal or related field or equivalent related experience in process management, process improvement
Experience in deal risk management, legal/regulatory controls, policy & enforcement
Nice to have:
Preferred Knowledge of Microsoft Commercial Volume Licensing and Services offerings
Experience driving operational performance and improvements
Experience of working in a complex, fast-paced, cross-functional and high change environment
Experience of working across business and technical teams
Working knowledge of international business practices