Risk Management General Liability Coordinator

• Provide administrative support for the Gleason Sweep Sheet Program
• Maintain and update accurate store inspection maps
• Program and issue replacement iButtons to stores as needed
• Conduct weekly performance conference calls with stores
• Collaborate with Operations and District Managers to determine map layouts and iButton locations based on risk or exposure
• Support the administration of Gleason Sweep Inspection programs, including updating required information in web portals
• Assist with Risk Management communications, including meeting agendas, mailings, and meeting coordination
• Handle incoming and outgoing mail, shipping, and receiving related to GL and WC
• Maintain and produce ad hoc reports for GL and WC
• Perform other duties as assigned by management (GL and WC)
• Customer Service & Empathy: A strong customer – centric approach with patience and empathy to handle difficult conversations with customers/partners

• Proficiency in Microsoft Outlook, Word, and Excel preferred
• Strong multitasking, organizational, and follow-up skills
• Proactive, professional, and helpful attitude with strong attention to detail
• Flexibility to adapt to a dynamic work environment
• Basic understanding of Spanish language
• reading, writing, and speaking
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively while maintaining professionalism with internal customers (stores)
• Computer literacy, including spreadsheets, word processing, email, and web applications
• Excel in a fast-paced environment
• Handle sensitive and confidential information appropriately
• Willingness to adjust work schedule as operationally needed by Risk Management
• High school diploma required
• associate or bachelor’s degree preferred
• Minimum of five (5) years of administrative experience
• Work experience related to insurance and Risk Management is plus

Work experience related to insurance and Risk Management