Risk Management – Customer Protection & Market Practices AVP, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. You will collaborate extensively with stakeholders across all three lines of defence, working closely with the global Customer Protection & Market Practices Risk team to manage a dynamic and diverse portfolio of risk exposures. This role requires a highly motivated individual with strong analytical skills, a deep understanding of risk and control principles, and exceptional communication abilities.

Job Responsibility:

Support the development of a framework for the ongoing management of client disclosures and disclaimers, ensuring accuracy, completeness, and compliance with regulatory requirements
implement corrective action steps related to the structured communications project to address identified gaps
collaborate across multiple stakeholders in Markets and across the Clusters to ensure consistent and effective client communication strategies
evaluate existing Customer Protection & Market Practices-related policies and procedures, identifying discrepancies and recommending improvements to align with current control frameworks
execute improvements in the risk assessment framework with a data-driven approach to reach the target state
conduct deep-dive analyses of emerging risks and control gaps within market practices and customer protection, proposing innovative solutions to mitigate these risks
participate in Continuous Risk Monitoring and support Annual Risk Assessment requirements
present to senior management, providing regular updates on key risk indicators and control effectiveness
participate in ad-hoc projects and initiatives related to Customer Protection & Market Practices risk management as assigned by senior management
maintain up-to-date knowledge of relevant regulations and industry best practices, ensuring Customer Protection & Market Practices Risk activities remain compliant

Requirements:

Experience in risk management, compliance, or a related field, with a focus on market practices or customer protection
demonstrate an understanding of risk and control principles, including risk assessments, controls design assessments, controls operating effectiveness, and reporting activities
strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify key trends and patterns
good communication, presentation, and facilitation skills, with the ability to articulate complex concepts clearly and concisely
ability to build strong relationships and influence stakeholders at all levels of the organization
strong work ethic, personal initiative, and a high degree of professionalism
proficiency in Microsoft Office suite, especially Excel and PowerPoint, with experience in data analysis and visualization tools

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
discretional annual performance-related bonus
private medical insurance packages to suit your personal circumstances
employee Assistance Program
pension plan
paid parental leave
special discounts for employees, family, and friends
access to an array of learning and development resources

Additional Information:

Job Posted:
May 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Risk Management – Customer Protection & Market Practices AVP