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Join Citizens and help shape the foundation of enterprise risk governance. We’re seeking a motivated professional to play a critical role in supporting our risk management strategy and ensuring strong governance across the organization. This position offers visibility with senior leadership and the opportunity to influence risk culture while building expertise in enterprise frameworks. As a Risk Governance Senior Manager, you will be a key contributor to Citizens’ risk policy and governance structure. You will collaborate on governance-related activities for executive and board-level risk committees, manage policy lifecycle processes, and partner with stakeholders across the enterprise to ensure compliance with regulatory expectations and internal standards. In addition, you will provide project and business support for the Risk Division, helping drive operational excellence and strategic initiatives. This role is ideal for a detail-oriented professional who wants to deepen their governance expertise and interface with senior and executive leadership. This position provides high visibility and collaboration with leadership across the enterprise. You will influence decision-making in support of the Enterprise Risk Management Governance Framework, support Board and Management-level Risk Committees, and guide stakeholders in applying risk governance standards effectively.Administrative elements of the role include documentation review, collaboration with policy owners and committee documentation furnishers on exhibit refinement, and recordkeeping.
Job Responsibility:
Coordinate activities for risk committees, including producing meeting agendas and minutes, reviewing, compiling and distributing materials, and maintaining governance documentation
Manage policy review processes and ensure adherence to Citizens’ Policy and Procedure Framework
Serve as a subject matter expert on GRC application workflows that operationalize framework requirements for policies and procedures
Assist with regulatory exams and internal audits, ensuring timely and accurate responses, as applicable
Partner with risk leaders, policy owners, and front-line units to embed governance practices and drive process improvements
Identify opportunities to enhance governance processes and tools
Provide administrative and project support for the Risk Division as needed
Requirements:
5+ years in risk management, governance, or policy development within financial services or a regulated industry
Understanding of risk frameworks, regulatory requirements, and governance best practices
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams)
experience with Archer/GRC, Wdesk, or Ariba is a plus
Strong writing and grammar skills is essential
Adaptable, critical thinker willing to embrace innovation and leverage new technologies (e.g., MS Copilot) to drive efficiency and insights
Bachelor’s degree required
advanced degree or certifications (e.g., FRM, CRCM) preferred
Demonstrate a strong customer-centric mindset
Exhibit persistence and resilience in the face of challenges
Embrace continuous learning to adapt and grow in a dynamic environment
Nice to have:
Advanced degree or certifications (e.g., FRM, CRCM)
Experience with Archer/GRC, Wdesk, or Ariba
What we offer:
Opportunity to earn an annual discretionary bonus
Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs
Paid time off policy exceeds mandatory requirements