Risk & Control Manager

As a Risk and Control Manager, you’ll support the delivery of robust and effective risk management practices while ensuring compliance with risk and control frameworks. You’ll work closely with the Customer & Digital Team, Chief Operating Office (CCO), and second- and third-line risk teams, acting as a key point of coordination across stakeholders. In this role, you’ll help monitor and assess risk appetite, support discussions on risk acceptance, and ensure controls are properly designed and operating effectively. You’ll identify and help resolve control gaps, support improvements to the control environment, and assist with ongoing monitoring to ensure the business remains audit ready. You’ll also contribute to building a robust risk management culture, support risk assessments for new activities, and use tools such as KRIs and dashboards to track risk. You’ll stay informed on emerging risks and market trends, sharing insights and lessons learned to support continuous improvement. You’ll help ensure compliance with relevant laws and regulations and support the preparation of governance reports and materials. In addition, you’ll assist in identifying opportunities to improve data-led monitoring and automation of controls, while supporting RCSA, issue management, and risk event processes in line with the Operational Risk framework.