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Risk & Compliance Manager

https://www.ikea.com Logo

IKEA

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Location:
United States, Portland

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Category:
-

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Contract Type:
Employment contract

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Salary:

72916.00 - 106086.00 USD / Year
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Job Description:

The Risk & Compliance Manager oversees the safety and security of people and property within the site/unit, manages compliance with various laws and regulations, and leads the unit's physical security and safety programs. The role involves hiring, training, and developing co-workers, managing incidents, and working with external agencies and vendors to ensure compliance.

Job Responsibility:

  • Hires, onboards and trains the co-workers
  • Directs the overall selection, onboarding, development of co-workers
  • Creates individual development plans to secure succession
  • Manages resource planning, co-worker relations issues and performance and delegates responsibilities
  • Ensures we have a highly competent and performing team capable of delivering and excellent customer shopping experience
  • Oversees the day-to-day performance of the Risk & Compliance team
  • Executes various compliance tasks including assessments, follow-up, training, and statistical reports related to Ingka Group Policies and Standards, U.S. Business Risk & Compliance policies, and national/local applicable laws and regulatory requirements
  • Oversees the safety and security of people and property within the site/unit and supports the unit Manager with identifying, managing, and mitigating risks in the unit, and gathering and communicating unit safety and security KPI's
  • Establishes and updates various business plans and action plans
  • Initiates, monitors, and responds to internal and external incidents and ensures rapid response, investigation, and documentation and reporting of all incidents and emergency situations
  • Serves as the subject matter expert for the location's liability claims and is the point of contact for insurance related matters
  • Minimizes theft and fraud, provides support to the Field Safety & Security Specialist with internal investigations with accuracy, security and confidentiality
  • Leads the unit's physical security program and safety program by education, assessing (auditing) and maintaining standards throughout the property
  • Works in partnership with the Unit Management and/or Field Safety & Security regarding sensitive issues

Requirements:

  • At least 3-years of previous retail Safety & Security Management experience, or at least 3-years IKEA Risk & Compliance experience including internal training programs to develop towards a Risk & Compliance Manager position
  • Knowledge and understanding of Federal, State, and Local legislation regarding safety, security, and risk in a retail environment
  • Previous experience with running/implementing a comprehensive safety program and security program in a retail environment
  • Previous experience performing risk assessments, investigating safety and security incidents including internal & external theft and fraud investigations, performing root cause analysis, completing and overseeing incident reporting, performing crisis management, monitoring compliance for data privacy, implementing and training de-escalation methods, and managing safety and security vendors
  • Strong interpersonal, verbal and written communication, analytical, problem-solving, and organizational skills with strong attention to detail
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
June 17, 2025

Expiration:
June 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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