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Plusnet Logo Plusnet · Finance

Risk & Assurance Manager

United Kingdom, Manchester · Job Posted January 25, 2026
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Job Description

BT’s property estate is varied and geographically dispersed, and brings with it a number of risks and challenges. This role is pivotal in ensuring that we manage these risks effectively, not only to meet our legal and moral obligations, but to also support our ambition to continually improve our performance. This role will help in the implementation of the Property & Facilities Services (P&FS) risk, audit, controls, governance and process management frameworks.

Job Responsibility

  • Conduct regular risk reviews ensuring robust and adequate mitigating actions
  • Monitor the status of all P&FS owned audit actions and take appropriate steps to ensure that any weaknesses or failings are escalated in a timely manner to the P&FS Leadership Team (LT)
  • Risk management oversight of outsourced third parties across operations, projects, technology systems etc.
  • Conduct regular key control dip tests to ensure P&FS controls are operating effectively
  • Provide reports and information to meet LT requirements including the quarterly risk and assurance dashboard and quarterly Global Business Servies (GBS) risk review slides
  • Ensure that all P&FS owned processes and procedures are documented in a consistent manner in conjunction with the document control standard
  • Supporting the governance activities of key P&FS investment committees
  • Manage and support ISO matters impacting P&FS
  • Act as a focal point with the Group Internal Audit for audit-related matters
  • Manage and monitor agreed actions from risk reviews, audits and controls assessments

Requirements

  • Worked in a risk and assurance role within a multi-site operation
  • Provided thought leadership around risk management, helping to drive and embed a positive risk management culture
  • Sound experience in developing and implementing risk management strategies
  • Proven experience of leading 1st line assurance audits within complex operations
  • A dynamic and inspirational person, capable of communicating with and influencing senior level management
  • Developed a network of strong working relationships you can call on to assist with your role
  • You will be able to analyse data quickly and efficiently, paying attention to detail
  • Data analytics and automation tools, such as Power BI, to support reporting and process efficiency

What we offer

  • Annual On target bonus 10% (personal and company multipliers)
  • BT Pension scheme
  • minimum 5% employee contribution, BT contribution 10%
  • Life Assurance
  • Direct share scheme
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership
  • Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 25 days annual leave (not including bank holidays), increasing with service
  • Volunteering days so you can give back to your local community
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
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