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The Risk Analytics Manager will play a pivotal role in identifying, analysing, and mitigating operational risks across the business using data-driven insights. Working closely with internal stakeholders across departments such as Supply Chain, Digital, Stores, and Finance, you’ll develop and maintain dashboards, risk indicators, and reporting frameworks that enhance our ability to manage risk in a rapidly evolving retail environment.
Job Responsibility:
Lead the design and implementation of operational risk data analytics strategies
Develop and maintain key risk indicators (KRIs), dashboards, and reporting tools to monitor operational risks across the business
Partner with business units to identify emerging risks and provide insights through data
Conduct deep-dive risk analyses to uncover patterns, root causes, and trends
Support incident reporting and loss data management processes, ensuring data accuracy and integrity
Collaborate with IT and Data teams to ensure appropriate data governance and accessibility
Contribute to the continuous improvement of the risk management framework, policies, and procedures
Provide training and support to teams across the business on using data to understand and manage operational risk
Requirements:
Proven experience in risk analytics, data analysis, or business intelligence within a retail, FMCG, or fast-paced consumer environment
Strong proficiency in data visualisation and analytics tools (e.g. Power BI, Tableau, SQL, Python, or similar)
Excellent understanding of operational risk concepts and frameworks
Experience working with large, complex datasets from varied sources
Strong communication skills, with the ability to translate technical insights into business-friendly language
Analytical mindset with a problem-solving approach
Nice to have:
Experience in fashion retail or eCommerce
Knowledge of GRC systems or operational risk tools
Familiarity with enterprise resource planning (ERP) and retail platforms
What we offer:
Generous 50% staff discount
Bargain staff shop on site
Discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust
Free onsite gym
Subsidised restaurant & café
Various social events throughout the year
Enhanced maternity, paternity, adoption & fertility treatment support
Flexible working
Payday and summer early finish Fridays
Give as you earn scheme
A ‘Giver Island’ day each year and receive matched funding
Support with upskilling through on the job training and qualifications
A succession plan for progression
A generous bonus scheme
Private pension plan
Option to opt in for healthcare through provider AXA
25 days paid holiday, exclusive of Bank Holidays
Option to purchase additional holiday twice a year