Risk Analyst

• Collation of key KPI information relating to HSER matters, reporting KPI’s to group
• MID log: Ensure accuracy of data to enable targeting of DQM checks
• Collation of various HSER, insurance, cost and environmental data sets, providing analysis to key stakeholders
• To work with external stakeholder as directed by Risk Compliance Manager and Heads of Risk e.g. TFL Transcare
• Health and Safety – Promote, support, and comply with all health and safety practices in the workplace
• Customer – First port of call to all internal and external stakeholders for Risk related queries, including emails, phone calls, and correspondence received at the registered company legal address. To help with the production of campaign materials
• People - Provide support to the Risk team to assist with informed decision making as required and in line with the Risk strategy. Be visible, credible, knowledgeable, and approachable, role-model standards of business and personal performance. Forge strong working relationships with key stakeholders. Develop and participate in reviews and annual appraisals
• Quality – Accurately input incident information into Figtree and assist depots with any issues related to Figtree. To help gather data and produce reports as directed by the Head of Health, Safety, Risk & Sustainability. To data cleanse existing databases to ensure accuracy and relevance of data and ensure leavers are removed from all relevant databases Figtree, License checking etc
• Corporate Social Responsibility – Uphold, safeguard and promote the reputation and values of the organisation throughout all internal and external business relationships and activities

• Proficient in the full Microsoft office suite, including (but not limited to) Word, Power Point, Excel and Power Bi
• Strong administrative and organisational skills
• Able to communicate effectively both orally and in writing with confidence to different levels of management including senior managers
• Able to communicate effectively both orally and in writing with confidence to external stakeholders
• Demonstrate the Arriva Values and Behaviours
• Able to deliver outcomes in a high-pressure environment
• Knowledge of the passenger transport industry
• Preferably an understanding of existing systems such as Figtree
• An understanding of data security and the implications of GDPR

An understanding of road safety issues is desirable