This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The RFP & RFI Response Coordinator sits within the Legal team and manages the internal process for responding to RFPs, RFIs and customer questionnaires. This role ensures efficient coordination between Sales, Solution Engineering, Security and Legal, enabling the business to respond to customer requests in a timely, accurate and compliant manner. This is a process management and enablement role focused on reducing coordination overhead, maintaining quality standards and developing scalable tools and templates. The role supports sales activities but is not responsible for driving commercial outcomes.
Job Responsibility:
Manage the end-to-end internal workflow for RFP, RFI and customer questionnaire responses
Act as the central point of contact to coordinate inputs from Sales, Solution Engineering, Security, Legal and other subject matter experts
Triage incoming requests, assess scope and complexity, and establish realistic timelines
Track progress and follow up with contributors to ensure timely completion
Maintain oversight of response quality and consistency with approved company positions
Build and maintain a centralised repository of approved responses, standard language, and FAQs
Develop and refine response templates in collaboration with Legal, Security and other teams
Ensure content remains current, accurate and compliant with legal and security requirements
Identify opportunities to standardise responses and reduce repetitive effort
Support the development and refinement of AI-enabled RFP response tools
Work with Legal and other teams to test, validate and improve tooling effectiveness
Identify process bottlenecks and implement improvements to increase efficiency
Track metrics such as response volume, turnaround time and resource allocation
Serve as a bridge between Sales and internal support functions (Legal, Security, Product)
Translate customer requests into clear internal requirements for subject matter experts
Facilitate alignment discussions when inputs from multiple teams are required
Communicate status updates and escalate issues as appropriate
Requirements:
Experience in legal operations, sales operations, pre-sales support, solution engineering or a similar cross-functional coordination role
Strong project management and stakeholder coordination skills
Excellent written communication skills with attention to detail
Ability to work effectively with multiple teams and manage competing priorities
Understanding of B2B sales processes and enterprise customer requirements
Nice to have:
Experience supporting RFP/RFI processes or sales enablement activities
Familiarity with SaaS, technology or information security domains
Experience working with knowledge management systems or content repositories
Background in legal operations, compliance or legal support functions
Comfort working with AI tools or process automation
What we offer:
4 additional working days of vacation leave per full calendar year
3 days of internal sick leave without a doctor`s note
Health and Life Insurance
Employee Capital Plan (PPK)
Multisport card compensation
Coverage of professional training sessions, meetups, etc.
English-speaking club with native speakers
Polish language classes
Internet and Glasses reimbursement
Cosy office in Krakow city centre (Długa, 72) with beverages, fruit, and cookies