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The Rewards & Benefits Coordinator supports the delivery of our reward, recognition and engagement initiatives through timely and accurate administration of all related processes. This role is a central point in the team, helping to keep our projects and processes aligned, on track and delivered effectively across the organisation.
Job Responsibility:
Act as the first point of contact for all reward, benefit and engagement related queries
Support colleagues and managers with first-line advice and guidance on various reward and benefits
Administration of benefits and colleague recognition schemes
Coordination of our reward and recognition platform
Ensure that all information contained within the platform is relevant, accurate and applicable
Provide support as required for any campaigns, competitions or engagement Initiatives
Support the delivery of the annual benefits calendar
Help develop and maintain benefits communication materials and guides
Support and promote colleague awareness initiatives related to rewards and benefits
Update the HR & Payroll system with any changes to benefit information
Support the delivery of new initiatives as required
Ensure that the company vehicle policies and processes are communicated effectively
Maintain our fleet records, systems and processes
Manage the internal recharges process
Maintain the vehicle trackers and fuel cards
Monitor the use and condition of the company pool car
Act as the first point of contact with our fleet management company
Analyse all reports and make recommendations on actions
Maintain car allowance records
Track any changes in company car allocation
Work collaboratively with the Pensions Specialist
Ensure all tasks are carried out accurately, efficiently and that issues are escalated appropriately
Proactively seek out opportunities to improve processes
Coordinate our invoicing process
Liaise with brokers and suppliers when required
Obtain and analyse relevant information for the department
Ensure that policies, procedures and process maps are kept up to date
Support the delivery of the colleague engagement survey as required
Any other duties as reasonably required
Requirements:
General knowledge of employee benefit programs and / or company car schemes
Exceptional administrative and analytical skills
Strong attention to detail
Excellent time management skills
Proficient in Microsoft packages, including Excel
Highly personable. A tenacious, resilient and a self-starter
Able to act on own initiative, with little supervision, but also enjoys working in a team environment
A keen problem solver
Excellent communication skills, both verbal and written
Professional and recognises the importance of confidentiality
Experience working in a HR, payroll or benefits function is preferred
Completed or working towards CIPD Foundation Certificate in People Practice
Experience administrating a wide range of employee benefits
Understanding of benefit in kind / managing P11Ds / Payrolling Benefits
Experienced in fleet administration
Knowledge of pensions administration processes
Knowledge / experience of Resource Link
Experience working with different combinations of terms and conditions / complex data sets
Experience working within a multi-subsidiary style organisation
Nice to have:
Experience working in a HR, payroll or benefits function is preferred
Completed or working towards CIPD Foundation Certificate in People Practice
Experience administrating a wide range of employee benefits
Understanding of benefit in kind / managing P11Ds / Payrolling Benefits
Experienced in fleet administration
Knowledge of pensions administration processes
Knowledge / experience of Resource Link
Experience working with different combinations of terms and conditions / complex data sets
Experience working within a multi-subsidiary style organisation
What we offer:
Bonuses
Incentives
Retail discount vouchers
Monthly pension contributions
Enhanced maternity & paternity pay
Long-service recognition programme
Life milestone rewards
Recognition scheme to earn and convert points
Financial wellbeing package including salary-based savings with a 5% boost
Early access to earnings
Free 121 financial coaching
Mental health support including an independent Employee Assistance Programme
24/7 virtual GP service
Complimentary eye tests
Access to further training and development opportunities