Reward Assistant Job at Social Value Portal Ltd (South East)

Job Description

To support the delivery of the firm’s reward strategy and programmes. The Reward Assistant will support the Reward team with the provision of benefit programs within the firm for both UK staff and global Partners and provide first line advice and guidance on reward and benefits queries.

Job Responsibility

To support the delivery of the firm’s reward strategy and programmes
Own the monthly reporting processes ensuring accurate and timely delivery of benefit information to payroll and vendors
Conduct data checks and data reconciliations to ensure accurate information is processed and held on different HR and vendor systems
Reconcile and process vendor invoices
Own and run the partner benefit payment process
Provide benefit recharges and year end accruals to finance team
Support key annual reward processes including UK staff and global Partner benefit renewals
Ongoing management of the Reward Mailbox, monitoring and answering employee and partner benefit queries
Acting as first line support, escalating more complex cases to other members of the reward team
Highlighting themes from the questions asked to develop and enhance benefit communications
Maintain online benefits portal
Support employees and partners with system queries or issues
Ensure data and information accuracy
Support with the development and roll out of employee and partner communications
Present an overview of our benefits to any new joiners/trainee population
General admin support to the wider Reward team

Requirements

3 A’ levels or equivalent, degree educated or CIPD qualified (desirable)
Analytical – able to manipulate and analyse large data sets using advanced Excel techniques e.g. lookups and pivot tables. Strong numerical skills.
Attention to detail – precision in handling data to ensure accuracy of reports and calculations. Diligence in reviewing and updating benefits information.
Problem solving – ability to identify issues and discrepancies in data or processes and come up with effective solutions.
Organisation – efficient in managing multiple deadlines, proactive with strong prioritisation skills.
Communication – clear and concise written and verbal communication.
Prior reward / benefits experience is preferred, however an interest in reward and willingness to learn are key.
Empathetic – understanding and being sensitive when responding to employee and partner questions regarding their benefits.
Adaptable - flexible, comfortable working in a constantly evolving team which changes and adapts to business need.
Collaborative – able to work cooperatively across the different teams in HR.
Pro-active – demonstrates common sense and initiative process improvement.
Strong Excel experience and capability to create files / review data using lookups, pivot tables and graphs.
Workday HR experience or another HR system.

Nice to have

CIPD qualified
Prior reward / benefits experience
Workday HR experience or another HR system

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Reward Assistant

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