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Review Officer

Australia, Adelaide · Job Posted July 09, 2026
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Job Description

We are seeking a highly organized and detail-oriented administrative professional for a Review Officer position within the South Australian public sector. Based at a convenient Pirie Street location, this role sits within the Regulation team. You will be responsible for supporting the administration of the Motor Vehicles and Road Traffic Acts, specifically focusing on driver sanctions, offence records, and authorized processing. This is a fast-paced, process-driven position that requires a balance of high-volume phone-based customer service, meticulous record management, and strict policy adherence.

Job Responsibility

  • Manage high-volume inbound phone calls and email inquiries from internal and external stakeholders regarding regulatory sanctions
  • Maintain, record, and update critical offence and medical records accurately on the primary database
  • Administer processes related to driving offences, the Demerit Points Scheme, the Graduated Scheme, and the Mandatory Alcohol Interlock Scheme
  • Assist with basic investigations, conduct desktop research, and prepare accurate reports and correspondence

Requirements

  • Active Working with Children Check (WWCC)
  • Active National Police Check (NPC)
  • Customer Service Excellence
  • High Attention to Detail
  • Medical Administration Background (Highly Sought After)
  • Technical Proficiency
  • 1 year experience

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