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This role is the platform stability anchor of the GTM Engineering team. You will own the day-to-day operational health of our GTM tech stack — Salesforce administration, tool integrations, data integrity, and user support — ensuring every seller, marketer, and customer success team member has reliable systems to work from. This is not a ceiling role. It is the ground-floor entry point into a GTM Engineering team that is building the revenue infrastructure for a fast-growing SaaS company.
Job Responsibility:
Salesforce Platform Administration: Configure and maintain Salesforce objects, fields, page layouts, record types, and automation
Manage user access, profiles, permission sets, role hierarchies, and sharing models
Support sandbox management, structured deployments, and release processes
Troubleshoot platform issues, resolve user-reported system challenges, and escalate architectural issues
Maintain system documentation and configuration records
GTM Tool Administration: Administer and support integrated GTM tools
Monitor and resolve data sync issues and integration errors
Support the rollout and adoption of new GTM tools and integrations
Maintain tool configuration documentation and operational runbooks
Data Integrity & Reporting: Ensure data accuracy, completeness, and consistency across Salesforce and integrated systems
Conduct regular data audits and proactively identify discrepancies
Build and maintain operational Salesforce dashboards and reports
Support forecasting visibility and pipeline reporting accuracy
Automation & Improvement: Identify recurring manual tasks and build automations to eliminate them
Support the GTM Engineers in testing, deploying, and maintaining automation workflows
Use scripting to automate data operations, bulk updates, and routine administrative tasks
Requirements:
3–5+ years of Salesforce administration experience in a SaaS or high-growth environment
Salesforce Administrator Certification required
Platform App Builder a plus
Strong working knowledge of Salesforce Flows, validation rules, and declarative automation
Experience administering and supporting GTM tools such as Gong, Marketo, Nue.io CPQ, or similar
CPQ administration experience a strong plus
Familiarity with data integrations and ETL concepts
Scripting experience (Python, JavaScript, or similar) for automating routine data operations
Strong analytical and problem-solving skills
Excellent communication skills
Bachelor's degree in Data Analytics, Business Administration, Computer Science, or related field