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Revenue Strategy & Operations Manager

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360Learning

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Location:
France , Paris

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You will be joining the Strategy & Operations team: an international team of 10 talented, results-driven professionals with consulting and B2B SaaS experience- working directly with the CEO and the rest of the exec team. Our mission is to ensure 360Learning's efficient growth & healthy business. In your scope, you will have a primary focus on the customer success teams (incl. support).

Job Responsibility:

  • Partner with our CS leaders to deliver best-in-class net retention performance
  • Deliver strategic, cross-team initiatives to improve our core CS performance metrics (gross retention, subscription margin, advocacy)
  • Turn CS strategy into actionable plans and playbooks for the CS teams, ensuring their quality, scalability, and alignment with SaaS best-practices
  • Frame business and resource allocation decisions: identify staffing needs, define client support models and offerings
  • Monitor closely KPIs and execution. Deliver insights to the exec team and proactively suggest initiatives to improve performance
  • Propose adjustments to our business plan on a quarterly basis

Requirements:

  • 2-3+ years of experience in a Top-Tier consulting or in a Tech startup environment
  • Entrepreneurial mindset, thrives in a fast-paced environment
  • Deep analytical rigor, bringing clarity on complex topics through deep insights
  • Project management skills, incl. ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
  • Ability to work well under pressure, with a high degree of adaptability and flexibility
  • Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
  • Business sense: passion for getting close to the business and understanding the day-to-day job of Revenue teams
  • Great written and oral structure and communication
  • Fluent English (US/UK) / B2 level or equivalent (FR)
  • Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L
What we offer:
  • Work-from-home stipend
  • RTT
  • lunch vouchers
  • medical insurance
  • gym subscription
  • 1 month parental leave for the second parent
  • Flexible hours
  • full remote work possible anywhere in France
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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