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As the Revenue Strategy & Operations Lead, you’ll architect the systems and processes that power Serval’s next phase of hypergrowth. You’ll shape our territory models, segmentation frameworks and quota allocations to enable our sales org to grow from 5 AEs to 50+ by EOY26. You’ll run the operating rhythm for our GTM team — from building out our dashboards to establish the operating cadence of the revenue org, to leading pipeline inspections and forecasting — while serving as the primary owner of our sales tools and data foundation. You’ll partner closely with Sales Leadership, Finance, Marketing, and the executive team to refine Serval’s GTM strategy and increase revenue productivity across every stage of the funnel. This is a rare opportunity to design a world-class sales engine from the ground up and serve as the founding architect of Serval’s GTM operations function.
Job Responsibility:
Establish baseline reporting and dashboards for pipeline, productivity, and forecasting
Evaluate and optimize the system design of our sales tech stack (Salesforce, HubSpot, Salesbricks)
Build core playbooks for pipeline management, qualification, and deal execution
Implement repeatable operating cadences: weekly pipeline reviews, forecast calls, and monthly business reviews
Partner with Sales Leadership to define segmentation, territory allocation principles, and early quota methodologies
Improve funnel visibility in collaboration with Marketing, including lead flow, scoring, and SLA handoffs
Streamline sales processes and documentation across Notion, Salesforce, and other tools
Own territory design, quota/OTE setting, GTM efficiency reporting, and more
Drive system architecture and data integrity for all GTM tooling
Serve as a strategic thought partner to Sales & Marketing Leadership on productivity, resourcing, and GTM investments
Requirements:
5–8 years of experience in Sales Operations, Revenue Strategy, or GTM Operations at a high-growth B2B SaaS company
Proven ability to design and scale GTM processes for rapidly expanding AE teams (sub-10 → 30+ sellers)
Experience with forecasting, performance analytics and segmentation
Hands-on proficiency with Salesforce and modern GTM tooling
comfortable as primary system owner
Exceptional communication and cross-functional leadership skills, especially with Sales, Marketing, and Senior Leadership
High-agency operator who thrives in fast-paced, ambiguous environments and builds structure from scratch
Based in or willing to work from our San Francisco HQ five days a week