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Revenue Operations Manager

Canada Employment contract 100000.00 - 150000.00 CAD / Year · Job Posted May 05, 2026
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Job Description

We are looking for a Revenue Operations Manager (AI & Automation) to own and optimize how inbound and outbound leads are captured, routed, and converted into pipeline. This role is critical to scaling our go-to-market engine. You will design and operate an AI-driven follow-up system that ensures every high-quality lead is engaged quickly, consistently, and effectively—without relying on a traditional BDR team. You will act as the connector between AI-powered systems and human sellers, ensuring that automation enhances—not replaces—sales effectiveness. This is not a traditional operations role. You will be building the engine that converts demand into pipeline, using AI and automation to augment sales teams and unlock scalable growth.

Job Responsibility

  • Own end-to-end lead routing logic within the CRM
  • Ensure all inbound leads are assigned rapidly and systematically track human follow-up
  • Build and maintain routing rules (territory, round-robin, priority tiers)
  • Design, implement, and optimize AI-assisted follow-up systems
  • Ensure every qualified lead is enrolled in structured, multi-touch engagement (5–10 touches)
  • Continuously refine how AI is used to: Generate messaging
  • Personalize outreach
  • Adapt sequences based on lead behavior and signals
  • Act as the bridge between AI tools and gr teams
  • Ensure AI-generated outreach is: Relevant
  • Timely
  • Actionable for sellers
  • Translate sales feedback into improvements in AI workflows and logic
  • Ensure sellers can easily engage with, respond to, and convert AI-generated conversations
  • Integrate and operationalize data from multiple sources (intent signals, contact data, inbound activity)
  • Structure and enrich data to improve AI performance and segmentation
  • Identify and resolve gaps in data flow, enrichment, and quality
  • Integrate partner data (certifications, partner-sourced leads, co-sell signals) into CRM/marketing workflows to improve targeting and visibility
  • Build visibility into partner certification requirements (Google, Adobe, Shopify, etc.) and track status across teams
  • Set up automated workflows to identify certification gaps and trigger follow-ups to ensure readiness
  • Capture and structure partner-driven wins, use cases, and proof points so Sales/Marketing can reuse them in-market
  • Partner with the Partnerships team to align certification readiness with GTM priorities and co-sell opportunities
  • Track and report on: Speed to lead
  • Lead-to-meeting conversion rates
  • Pipeline generated
  • Effectiveness of AI-driven outreach
  • Continuously test and optimize: Messaging
  • Segmentation
  • Follow-up cadence
  • Identify bottlenecks in lead handling and conversion
  • Build scalable workflows that reduce manual effort
  • Own the system that ensures no qualified lead goes untouched
  • Track partner-influenced pipeline, certification coverage, and effectiveness of partner-enabled campaigns

Requirements

  • 3–6+ years in Revenue Operations, Marketing Operations, or Growth
  • Strong experience working with CRM systems and lead lifecycle management
  • Hands-on experience with automation and AI-powered tools in go-to-market workflows
  • Proven ability to design and optimize workflows that combine automation with human sales execution
  • Comfortable working with data, segmentation, and performance metrics
  • AI-fluent operator: you understand how to apply AI tools to real business workflows—not just experiment with them
  • Experience with partner ecosystems and certification/co-sell motions is a plus
  • Systems thinker: you design scalable processes instead of relying on manual effort
  • Connector mindset: you bridge gaps between marketing, sales, and technology
  • Outcome-oriented: you focus on pipeline and conversion, not just activity
  • Fluency in English is necessary for Québec-based candidates

Nice to have

Experience with partner ecosystems and certification/co-sell motions is a plus

What we offer

  • A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage
  • Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program
  • A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech
  • A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service
  • Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year
  • Personal Technology Reimbursement – $30/month for every employee-offered on day 1
  • We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed

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