Revenue Operations Manager

• CRM Management (HubSpot): Own all HubSpot CRM configuration, fields, permissions, and workflows
• Automate revenue processes to reduce manual effort and improve accuracy
• Monitor CRM hygiene and enforce data standards across teams
• Update targets and performance metrics in CRM based on leadership input
• Design scalable systems for tracking pipeline, forecasts, and revenue performance
• Revenue Process Design: Streamline how leads, opportunities, and customers move through each lifecycle stage
• Build SOPs, sales playbooks, and documentation to align Sales, Marketing, and Delivery
• Set up and manage sales tools that support outbound, inbound, and expansion motions
• Standardize reporting and forecasting across all active growth channels
• Cross-Team Enablement: Assist in tiered deal distribution across global sales and solutioning team understanding immediate inbound opportunity and potential buying power
• Coordinate with Sales, Marketing, and Customer Success to ensure shared data flows
• Communicate system changes clearly and proactively
• Train teams on new workflows, dashboards, and revenue systems
• Own documentation and onboarding for all revenue-related tools
• Reporting & Insights: Build and maintain HubSpot dashboards for pipeline, conversion, and performance
• Create custom reports that surface trends and bottlenecks
• Deliver actionable insights to leadership to guide strategic decisions
• Automation & Integration: Build and maintain workflows using Make, Zapier, or n8n
• Integrate HubSpot with internal tools and third-party systems
• Test and troubleshoot automations regularly to ensure reliability
• Technical Operations: Manage HubSpot private apps, API access, and permissions
• Support event tracking, basic dev support, and integration troubleshooting
• Ensure secure, compliant use of CRM and connected systems

• 5+ years of experience with strong HubSpot CRM experience, including automation and reporting
• Hands-on experience with Make, Zapier, or similar tools
• Ability to map business needs to scalable systems
• Clear communicator and strong collaborator across departments
• Comfortable owning systems end-to-end—from idea to implementation
• Bachelor's degree in Business Administration, Finance, Information Systems, Marketing, and Data Analytics or Statistics preferred but not required
• Working knowledge of HubSpot APIs and app integrations is a plus

Working knowledge of HubSpot APIs and app integrations