Revenue Operations Manager Job at Vypr (Manchester)

Job Description

We’re looking for a Revenue Operations Manager to join our world-class team. Vypr is a Manchester HQ’d Private Equity/Venture Capital backed SaaS business. Our market-leading product intelligence platform provides reliable consumer data to help manufacturers and retailers understand what their customers want to see on shelves. This helps reduce the time and cost spent developing new products, which makes for better products, faster. We’re a scale-up business with huge growth ambitions. We’ve proved product market fit with our existing offering and now we’re ready to scale at pace. We’re using scalable new technology to reimagine our product intelligence platform with limitless future potential, from personalisation to AI-enhanced insight. The Revenue Operations Manager role will support the entire revenue operation, inclusive of acquisition, retention and growth initiatives across the UK and international markets – which supports existing business and will be crucial for streamlining our sales processes. It will also help to increase revenue by identifying bottlenecks and improving our sales forecasting accuracy.

Job Responsibility

Support the entire revenue operation, inclusive of acquisition, retention and growth initiatives across the UK and international markets
Develop, implement, and optimise new sales processes to improve efficiency and effectiveness
Ensure the sales team adheres to established processes and best practices
Commercial enablement and onboarding, ensure new hires in sales and customer ramp quickly
Implement identified strategy to improve Customer data availability and integrity
Collect, analyse, and report on data to provide insights and recommendations for improvement
Monitor key performance indicators (KPIs) and track sales performance against targets
Collaborate with New sales leadership to develop and execute sales strategies
Identify opportunities for growth and improvement within the New Business Sales organisation
Develop and maintain accurate sales forecasts to support business planning
Provide regular updates on sales performance and forecast accuracy
Revenue forecasting & pipeline accuracy, own the process across sales and customer, ensure hygiene is 95%+
Provide training and support to the sales team on sales processes, tools, and best practices
Assist in onboarding new sales team members
Work closely with marketing, finance, and other departments to align sales operations with overall business objectives
Facilitate communication and collaboration between sales and other teams
Proactively identifies commercial bottlenecks before they become blockers, documenter of all rev processes across all teams
Prepare and present regular reports on sales performance, trends, and insights to senior management
Maintain documentation of sales processes, policies, and procedures
Build and maintain MI dashboard e.g., ARR, churn, NRR, CAC, LTV, conversion %

Requirements

Proven experience in sales operations, sales management, or a similar role.
Strong analytical skills and the ability to interpret sales data.
Proficiency in CRM software and sales analytics tools.
Excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Strong organisational and time management skills.
Detail-oriented with a focus on accuracy and quality.

What we offer

Hybrid working
Company paid medical cashplan
Enhanced annual leave
Work from anywhere up to 4 weeks a year
Access to a global benefits and reward platform
Access to well-being support, including an Employee Assistance Programmes
Life Assurance
Day off on your birthday
Volunteering day
Enhanced parental leave

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Revenue Operations Manager

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