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We’re seeking a highly driven Revenue Operations Manager to drive the efficiency, scalability, and success of our Partnerships function. As a key member of the Revenue Operations team consisting of 10 people, you'll play a pivotal role in shaping how we engage partners, measure outcomes, and fuel partnerships growth. If you're energized by optimising systems, collaborating across teams, and using data to deliver revenue impact, this might be the perfect role for you.
Job Responsibility:
Design, standardise, and optimise end-to-end partner lifecycle processes, including onboarding, activation, co-selling, deal registration, and performance reporting
Lead the implementation and ongoing management of a Partner Relationship Management (PRM) platform to unify partner data, automate operational workflows, improve partner experience, and deliver real-time visibility into performance and pipeline
Strengthen the operational infrastructure of the Partnerships function by addressing core gaps across activation tracking, pipeline transparency, commission management, TAM automation, and data quality
Own the design of partner-related systems and data architecture within Salesforce, the PRM platform, and adjacent tools - ensuring accuracy, automation, and scalability
Define, monitor, and communicate key performance indicators related to Partnerships. Use insights to inform strategy and advocate for change
Produce clear process documentation, operational guidelines, and enablement materials for both internal stakeholders and external partners
Collaborate cross-functionally with Revenue Operations, Sales, Marketing, Product, FP&A, and Legal to ensure alignment and seamless execution of partner workflows
Requirements:
5+ years of experience in Revenue Operations, Sales Operations, Partner Operations, or a similar operational role within a high-growth SaaS or fintech environment
Proven track record within a high-growth SaaS or B2B environment
Data and process skills: Ability to self-serve data, analyse GTM data, and measure impact to inform decision-making
Knowledge of CRM systems (e.g. Salesforce)
Automation mindset: Familiarity with workflow automation tools (e.g. Zapier or n8n) and a passion for streamlining processes and driving efficiency
High ownership and accountability: A proactive self-starter who takes initiative, challenges the status quo and drives projects forward with minimal direction
Strong communicator: Excellent collaboration and communication skills with the ability to influence stakeholders and align teams around initiatives
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