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Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.
Job Responsibility:
Own and continuously optimize Prolific’s revenue systems, with HubSpot at the core
Ensure clean, scalable workflows across sales, renewals, expansions, and services delivery
Partner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership)
Identify gaps, document requirements, and lead implementation of scalable RevOps solutions
Build and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion
Own forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis
Partner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums
Improve data quality and visibility across long, multi-stakeholder AI deal cycles