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Revenue Operations Lead

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Prolific

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Location:
United States , New York

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Contract Type:
Not provided

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Salary:

120000.00 - 150000.00 USD / Year

Job Description:

Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.

Job Responsibility:

  • Own and continuously optimize Prolific’s revenue systems, with HubSpot at the core
  • Ensure clean, scalable workflows across sales, renewals, expansions, and services delivery
  • Partner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership)
  • Identify gaps, document requirements, and lead implementation of scalable RevOps solutions
  • Build and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion
  • Own forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis
  • Partner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums
  • Improve data quality and visibility across long, multi-stakeholder AI deal cycles
  • Design, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion)
  • Identify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes
  • Ensure operational readiness for complex deal structures, pricing models, and delivery commitments
  • Act as a trusted operational partner to Sales and CS leadership
  • Support territory design, capacity planning, quota modelling / monitoring and pipeline health
  • Enable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution)
  • Support sales teams with insight, tooling, and clarity, not overhead
  • Balance proactive, high-impact RevOps initiatives with responsive support for Sales and CS teams
  • Establish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership
  • Support change management as Prolific evolves its AI offerings and revenue mix

Requirements:

  • Proven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company
  • Strong, hands-on experience owning and scaling with HubSpot
  • Deep practical understanding of sales motions, renewals, expansions, and forecasting
  • Comfort partnering with BI and working with complex revenue datasets
  • Ability to map messy real-world processes and turn them into clean, scalable systems
  • A rigorous, outcomes-driven mindset with high standards for data quality and clarity

Nice to have:

  • Experience working alongside (but not owning) Marketing Ops and demand systems
  • Exposure to AI, data platforms, marketplaces, or managed services businesses
  • Experience with tools such as Jiminny, Customer.io, Census, Metabase, or similar
  • SQL fluency or strong comfort interrogating data directly
What we offer:
  • competitive salary
  • benefits
  • remote working
  • equity
  • opportunity to earn a cash variable element, such as a bonus or commission

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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