Revenue Operations Executive

• Serve as the primary owner and steward of HubSpot across the organization
• Act as the HubSpot subject matter expert and first point of contact for CRM-related questions, guidance, and best practices
• Ensure consistent and correct HubSpot usage across sales and related departments
• Establish, document, and enforce CRM usage standards and data entry requirements
• Proactively identify and correct missing, incomplete, or inaccurate data to protect system integrity
• Maintain CRM cleanliness to ensure trust in reporting and forecasting
• Support sales team adoption through onboarding, training, guidance, and ongoing reinforcement of CRM expectations
• Partner with sales leadership to ensure HubSpot reflects real-world sales workflows and business processes
• Reinforce accountability for CRM usage and escalate issues when standards are not being met
• Identify sales and leadership reporting needs and translate them into clear, actionable requirements
• Partner with leadership to ensure reports and dashboards align with forecasting, pipeline management, and executive decision-making
• Ensure reporting accuracy by maintaining strong CRM data discipline and usage standards
• Serve as a liaison between business stakeholders and technical resources responsible for report and dashboard creation
• Review and evaluate proposed CRM changes to ensure alignment with established business processes prior to deployment
• Partner with CRM developers and technical resources to communicate business requirements, priorities, and desired outcomes
• Collaborate closely with Sales, Operations, Leadership, and technical partners to ensure CRM alignment with business needs
• Serve as a strategic partner to sales leadership on CRM optimization and process improvement
• Continuously evaluate and refine CRM workflows as the sales organization scales
• Support onboarding and training of new sales team members

• 5+ years of experience working with CRM platforms
• At least 3 years serving as a primary CRM owner or administrator (HubSpot strongly preferred)
• Proven experience supporting sales teams and leadership with CRM adoption, data governance, and reporting
• Strong understanding of sales pipelines, forecasting, and CRM-driven reporting
• Experience partnering with technical resources or CRM developers to translate business requirements into system solutions
• Proven experience managing and governing HubSpot or a comparable CRM platform
• Background in Sales Operations or Revenue Operations is a strong plus
• Experience working cross-functionally with Sales, Operations, and Leadership teams
• Strong communication and stakeholder management skills
• Detail-oriented with a high standard for data accuracy and consistency
• Comfortable enforcing standards while maintaining strong cross-functional relationships

Background in Sales Operations or Revenue Operations is a strong plus

• Advanced training
• Opportunity to apply training
• Work with startup and enterprise customers