Revenue Operations & CRM Manager Job at Shuttlerock (Austin)

Head of Revenue Operations & CRM - Platform Experience & Revenue Operations

The newly established Head of Revenue Operations & CRM role will build and run Z...

Location

Germany , Berlin

Salary:

Not provided

Zalando

Expiration Date

Until further notice

Requirements

5+ years of leadership experience in Revenue Operations, Sales Operations, or Commercial Excellence within a complex B2B, platform, or marketplace environment
Led end-to-end transformation initiatives, such as CRM roll-out/migration or the implementation of a new sales methodology or function
Strong analytical background, demonstrated by experience in defining, tracking, and using KPIs to effectively steer behavior and outcomes
Expert in Salesforce, specifically with workflow/process design, automation, reporting, and driving adoption at scale
Experience owning or governing CRM business processes beyond sales (e.g., partner lifecycle, operational support), including HubSpot or similar tools
Track record of driving automation and efficiency, including AI-enabled workflow automation and/or decision-support use cases with measurable productivity gains
Proven leadership capability to influence and align senior stakeholders in complex, matrixed organizations, and turn ambiguous strategy into simple, repeatable processes and operating rhythms

Job Responsibility

Design and run the end-to-end revenue operating system, covering pipeline governance, segmentation, and incentive structures
Define and govern standard commercial processes across all partner segments, services, and propositions
Coordinate all Sales Operations & Insights activities, including forecasting, planning, pipeline management, budgeting, and maintaining data/process hygiene
Define, report, and own key performance metrics (KPIs) and performance rhythms (weekly, monthly, quarterly) to guide interventions and support decision-making
Own the Salesforce architecture and roadmap, and HubSpot use cases, ensuring the coherent CRM platform supports commercial, operational, and enablement workflows with high adoption
Partner with Product, Tech, and Data teams to scale proven automation and agentic AI use cases that measurably reduce manual effort and improve productivity
Lead organizational transformation, build and lead the Rev Ops & CRM team, and drive the adoption of standardized processes and tools across the function

What we offer

27 days of holiday a year to start for full-time employees
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available

Fulltime

Revenue Operations Manager

We’re looking for an experienced and hands-on Team Lead/Manager to oversee a tea...

Location

India , Bengaluru

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

8+ years of experience in Revenue Operations, Sales Operations, or a related field
3+ years of people management or supervisory experience
Strong technical skills, including advanced proficiency in Excel/Google Sheets and experience with CRM systems (e.g., Salesforce)
2+ years of hands-on Salesforce (SFDC) experience, including reporting, data management (export, cleanup, validation), pipeline oversight, and maintaining data integrity
Proficient in English, written and spoken
Comfortable working with large datasets, including cleanup and validation
Able to understand business context and translate it into clear instructions

Job Responsibility

Lead and develop a team responsible for data and administrative operations
Set clear priorities, monitor performance, and ensure delivery against SLAs and quality standards
Provide ongoing coaching and feedback to support team performance and growth
Step in as needed to resolve escalations or unblock critical work
Oversee data cleanup, validation, and governance across systems
Ensure data accuracy and consistency to support reliable reporting and forecasting
Partner with NA Rev Ops stakeholders to align on priorities, capacity, and timelines
Proactively identify risks or gaps in data processes and address them
Partner with cross-functional stakeholders to understand business requirements
Break down complex requests into clear, structured workflows for the team

Fulltime

Revenue Operations Manager

We’re looking for a Revenue Operations Manager to join our world-class team. Vyp...

Location

United Kingdom , Manchester

Salary:

50000.00 - 60000.00 GBP / Year

Vypr

Expiration Date

Until further notice

Requirements

Proven experience in sales operations, sales management, or a similar role.
Strong analytical skills and the ability to interpret sales data.
Proficiency in CRM software and sales analytics tools.
Excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Strong organisational and time management skills.
Detail-oriented with a focus on accuracy and quality.

Job Responsibility

Support the entire revenue operation, inclusive of acquisition, retention and growth initiatives across the UK and international markets
Develop, implement, and optimise new sales processes to improve efficiency and effectiveness
Ensure the sales team adheres to established processes and best practices
Commercial enablement and onboarding, ensure new hires in sales and customer ramp quickly
Implement identified strategy to improve Customer data availability and integrity
Collect, analyse, and report on data to provide insights and recommendations for improvement
Monitor key performance indicators (KPIs) and track sales performance against targets
Collaborate with New sales leadership to develop and execute sales strategies
Identify opportunities for growth and improvement within the New Business Sales organisation
Develop and maintain accurate sales forecasts to support business planning

What we offer

Hybrid working
Company paid medical cashplan
Enhanced annual leave
Work from anywhere up to 4 weeks a year
Access to a global benefits and reward platform
Access to well-being support, including an Employee Assistance Programmes
Life Assurance
Day off on your birthday
Volunteering day
Enhanced parental leave

Fulltime

CRM Operations Manager

Our mission is to Profoundly change the standard of care by creating a tomorrow ...

Location

Canada , Mississauga

Salary:

90000.00 - 120000.00 CAD / Year

Profound Medical

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience customizing and configuring marketing automation or CRM platforms
Proven experience leading CRM architecture from discovery through implementation
Deep expertise in HubSpot
experience with Salesforce or other CRM platforms is an asset
Experience working within commercial operations, revenue operations, or sales operations teams
Experience integrating CRM with marketing automation, ERP, analytics, and engagement tools
Experience designing lifecycle stages, lead scoring, and attribution frameworks
Strong understanding of B2B sales processes and complex deal cycles
Expertise in data management and data quality
A results-oriented mentality, conveying a sense of urgency and driving things to closure

Job Responsibility

Serve as HubSpot SuperAdmin responsible for system configuration, user permissions, integrations, and platform governance
Partner with stakeholders to understand business requirements into CRM configuration, including objects, workflows, pipelines, automation and lifecycle management
Maintain CRM data the integrity through governance policies, data hygiene standards, deduplication processes, and process management
Build and maintain reports and dashboards to track pipeline performance, commercial activity, and key revenue metrics
Provide ongoing CRM support including users training, pipeline management guidance, and issue resolution
Identify and implement new HubSpot capabilities to improve commercial efficiency and scalability
Other duties as identified and needed by the business

What we offer

group RRSP
medical benefits paid by the employer

Fulltime

Revenue Operations Manager

We are looking for a Revenue Operations Manager (AI & Automation) to own and opt...

Location

Canada

Salary:

100000.00 - 150000.00 CAD / Year

Valtech

Expiration Date

Until further notice

Requirements

3–6+ years in Revenue Operations, Marketing Operations, or Growth
Strong experience working with CRM systems and lead lifecycle management
Hands-on experience with automation and AI-powered tools in go-to-market workflows
Proven ability to design and optimize workflows that combine automation with human sales execution
Comfortable working with data, segmentation, and performance metrics
AI-fluent operator: you understand how to apply AI tools to real business workflows—not just experiment with them
Experience with partner ecosystems and certification/co-sell motions is a plus
Systems thinker: you design scalable processes instead of relying on manual effort
Connector mindset: you bridge gaps between marketing, sales, and technology
Outcome-oriented: you focus on pipeline and conversion, not just activity

Job Responsibility

Own end-to-end lead routing logic within the CRM
Ensure all inbound leads are assigned rapidly and systematically track human follow-up
Build and maintain routing rules (territory, round-robin, priority tiers)
Design, implement, and optimize AI-assisted follow-up systems
Ensure every qualified lead is enrolled in structured, multi-touch engagement (5–10 touches)
Continuously refine how AI is used to: Generate messaging
Personalize outreach
Adapt sequences based on lead behavior and signals
Act as the bridge between AI tools and gr teams
Ensure AI-generated outreach is: Relevant

What we offer

A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage
Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program
A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech
A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service
Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year
Personal Technology Reimbursement – $30/month for every employee-offered on day 1
We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed

Fulltime

Revenue Operations Manager

We are looking for a Revenue Operations Manager to lead the daily execution of r...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

8+ years of experience in revenue operations, sales operations, or a closely related commercial operations role
Background supporting complex B2B sales environments that include direct and partner-driven sales motions
Demonstrated success managing forecasting processes, pipeline oversight, and revenue performance reporting
Advanced working knowledge of Salesforce is required, with strong capability in Excel
experience with Power BI is preferred
Solid business acumen with the ability to connect sales activity to revenue drivers, margins, and broader financial impact
Proven ability to create structure in evolving environments and improve processes with limited direction
Strong communication skills and the confidence to work effectively with senior leaders and cross-functional stakeholders
High attention to detail, strong sense of ownership, and the ability to manage multiple priorities in a fast-paced setting

Job Responsibility

Lead the weekly forecasting cycle across business segments and provide clear updates on pipeline health, risks, and expected revenue performance
Maintain high standards for CRM data quality and reinforce disciplined opportunity tracking to support reliable reporting and decision-making
Work closely with sales leaders to improve forecast precision, strengthen accountability, and create consistency in revenue planning practices
Prepare executive-ready reporting materials and summarize business insights using tools such as Excel, PowerPoint, Salesforce, and Power BI
Refine and align sales processes across regions and channels to increase efficiency and improve execution throughout the revenue cycle
Analyze conversion trends, identify breakdowns in the pipeline, and recommend practical actions that improve progression and close rates
Support pricing reviews and deal structuring decisions while helping protect margin and ensure compliance with approval policies
Partner with Finance, Operations, Procurement, and Product teams to resolve issues affecting revenue timing, reporting accuracy, and deal execution
Enhance dashboards, reporting frameworks, and automation to deliver more accessible, accurate, and actionable performance insights

What we offer

Medical
vision
dental
life and disability insurance
company 401(k) plan

Revenue Operations Manager (Post Sales)

The Revenue Operations Manager – Post Sales owns the operational mechanics of Di...

Location

United States , San Ramon

Salary:

115500.00 - 146250.00 USD / Year

Dialpad

Expiration Date

Until further notice

Requirements

6–8+ years in Revenue Operations, CS Operations, or Post-Sales Strategy
Experience supporting subscription SaaS retention motions
Deep understanding of renewal forecasting and expansion mechanics
Strong analytical capability and structured thinking
Comfortable influencing CS and executive leadership
Ability to operate in high-growth, cross-functional environments
Experience with Customer Success platforms (Planhat preferred
Gainsight, Totango, or ChurnZero acceptable)
Strong understanding of renewal forecasting and GRR/NRR modeling
Advanced Excel / Sheets modeling skills

Job Responsibility

Own operational governance of Gross and Net Revenue Retention
Monitor churn, contraction, and expansion drivers
Identify structural gaps impacting retention
Establish leading indicators for revenue risk
Provide executive-level visibility into recurring revenue health
Own renewal forecasting methodology and discipline
Validate renewal commitments and risk assessments
Improve renewal forecast accuracy across segments
Establish a structured renewal inspection cadence
Design and run operational forums for CS and Renewals

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program

Fulltime

Revenue Operations Manager (Post Sales)

The Revenue Operations Manager – Post Sales owns the operational mechanics of Di...

Location

United States , Denver

Salary:

92500.00 - 117250.00 USD / Year

Dialpad

Expiration Date

Until further notice

Requirements

6–8+ years in Revenue Operations, CS Operations, or Post-Sales Strategy. Experience supporting subscription SaaS retention motions. Deep understanding of renewal forecasting and expansion mechanics. Strong analytical capability and structured thinking. Comfortable influencing CS and executive leadership. Ability to operate in high-growth, cross-functional environments. Experience with Customer Success platforms (Planhat preferred
Gainsight, Totango, or ChurnZero acceptable). Strong understanding of renewal forecasting and GRR/NRR modeling. Advanced Excel / Sheets modeling skills
SQL proficiency preferred. Deep familiarity with Salesforce opportunity and account data structures. Experience integrating CS platforms with CRM systems. Ability to translate product usage data into retention insights. Strong BI and data visualization experience.

Job Responsibility

Own operational governance of Gross and Net Revenue Retention
Monitor churn, contraction, and expansion drivers
Identify structural gaps impacting retention
Establish leading indicators for revenue risk
Provide executive-level visibility into recurring revenue health
Own renewal forecasting methodology and discipline
Validate renewal commitments and risk assessments
Improve renewal forecast accuracy across segments
Establish a structured renewal inspection cadence
Design and run operational forums for CS and Renewals

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program
vibrant office environment
Great Place to Work culture

Fulltime

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Revenue Operations & CRM Manager

Job Description

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