CrawlJobs Logo
Phocas Software Logo Phocas Software · IT - Administration

Revenue Operations Analyst

New Zealand, Christchurch · Job Posted February 04, 2026
Apply Position
Job Link Share

Job Description

The Revenue Operations Analyst will play a pivotal role in shaping and optimizing the systems, data, and processes that drive our go-to-market (GTM) performance. This role sits at the intersection of Customer Success, Account Management, Professional Services, and Support, helping to unify operational visibility and drive measurable improvements in retention, expansion, and delivery. Initially, this role will focus on improving gross retention, supporting the AM team in achieving expansion revenue goals, and improving on-time delivery for Professional Services. It’s an ideal opportunity for a technically fluent, datadriven operator who thrives on building scalable systems and influencing change across teams.

Job Responsibility

  • Deploy and maintain a 360° customer data view for CS and AM teams to improve relationship management and retention
  • Design, launch, and iterate Customer Experience (CX) playbooks using data-driven triggers and automation
  • Manage the Professional Services forecast motion to improve on-time delivery, accuracy, and cost visibility
  • Participate in the selection and deployment of new CX, PSA, and support platforms—ensuring the right systems are implemented for longterm scalability
  • Partner across GTM functions to establish visibility into core KPIs for performance management
  • Identify and act on insights that improve funnel conversion, velocity, and average selling price (ASP)

Requirements

  • Proven experience in Revenue Operations, GTM Operations, or PostSales Operations in a SaaS or technology company
  • Strong understanding of post-sales KPIs such as retention, expansion, delivery accuracy, and CSAT
  • Ability to work cross-functionally with senior stakeholders in highperformance environments
  • Technical fluency in managing RevOps or post-sales tech stacks—from vendor selection through implementation
  • High EQ and collaborative mindset, with a track record of influencing without authority
  • Analytical, systems-oriented, and comfortable translating data into business insights

Nice to have

  • Experience implementing or managing CX, PSA, or support platforms (e.g., Gainsight, Totango, Kantata, Zendesk)
  • Prior experience driving retention and expansion programs in B2B SaaS
  • Familiarity with forecasting and performance management frameworksfor post-sales teams
  • Exposure to customer lifecycle design or operational scaling initiatives

What we offer

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Wellness Resources
Phocas Software - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Revenue Operations Analyst

8 matching positions

Revenue Operations Analyst

We are seeking a detail-oriented and analytical Revenue Operations Analyst (m/w/...
Location
Location
India , Gurugram
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Economics, or a related field
  • 2–4 years of experience in Revenue or Sales Operations, preferably in a B2B SaaS environment
  • Deep hands-on expertise with Salesforce (CRM logic, reporting, automation)
  • Solid experience in forecasting, quota planning, and sales performance analysis
  • Proficiency in data visualization tools (e.g., Salesforce Dashboards
  • Tableau experience is a plus)
  • Strong communication, stakeholder management, and prioritization skills across cross-functional teams
  • Fluency in English
Job Responsibility
Job Responsibility
  • Serve as a strategic business partner to regional sales leaders, delivering data-driven insights and operational support to accelerate sales performance
  • Ensure accurate sales forecasting by collaborating closely with Partner Team leveraging real-time data and tracking opportunities across direct and partner channels
  • Maintain clean and up-to-date opportunity data, ensuring pipeline integrity, revenue predictability, and full visibility into the deal lifecycle
  • Support territory planning, headcount allocation, and quota setting with robust, data-driven analyses aligned to business objectives for both direct and partner sales motions
  • Lead or contribute to cross-functional revenue operations projects, driving improvements in processes, tools, and data structures that support go-to-market teams
  • Build, optimize, and maintain dashboards and performance reports to monitor sales activity, pipeline health, conversion rates, and sales driven metrics
What we offer
What we offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and innovative work environment
  • Fulltime
Read More
Arrow Right

Senior Analyst, Consumer Revenue Operations

Ethos is looking for a highly driven, self-starter to join the Revenue Operation...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
ethoslife.com Logo
Ethos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ Years of Overall experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields
  • 2+ Years of experience in Revenue/ Strategy/ Growth function in B2C
  • Tier-1 UG/ Tier 1/ 2 MBA (with at least 2 years of experience post MBA)
  • Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.)
  • Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
  • Highly motivated, self-directed, team player that can be a jack-of-all-trades
  • Demonstrated capabilities of working in a high growth, ambiguous startup environment
  • Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
  • Comfort with numbers and analysis with a desire to build on analytical skills
  • Exceptional written and oral communication skills
Job Responsibility
Job Responsibility
  • Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
  • Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
  • Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
  • Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally
Read More
Arrow Right

Revenue Operations Senior Analyst

We're looking for a highly analytical and detail-oriented person: someone with a...
Location
Location
Brazil , Curitiba; Rio de Janeiro
Salary
Salary:
Not provided
gipo.it Logo
Gipo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with Sales/Customer Success
  • Extensive usage of HubSpot
  • Knowledge of analytics tools and technologies
  • English proficiency
  • Experience working in agile environments
Job Responsibility
Job Responsibility
  • Support the revenue process through analysis and reporting of forecasts, actuals, trends, and plans
  • Review and analyze operational and renewal data. Provide insightful variance analysis and recommendations to enable effective decision-making
  • Participate in regional process improvement initiatives
  • Demonstrate thought leadership around Sales, Marketing, and CS data processes and operations
  • Liaise with various internal stakeholders and partners across the organization
What we offer
What we offer
  • Compensatory time off (Banco de Horas)
  • Food/Market Voucher
  • Medical, Dental, and Group Life Insurance
  • Pet Plan
  • iFeel app, for emotional comfort
  • Gympass for you and up to 3 people
  • Creditas: Payroll loan services, eligible after 6 months of employment
  • Stock Options - eligible after 6 months of employment (5 years grace period)
  • Birthday Day Off
  • Daycare Assistance
  • Fulltime
Read More
Arrow Right

GTM Operations Analyst, Compensation

As our GTM Operations Analyst, Compensation, you’ll own end-to-end compensation ...
Location
Location
United States
Salary
Salary:
90000.00 - 120000.00 USD / Year
cresta.com Logo
Cresta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–5 years in Sales Compensation, Revenue Operations, or related field
  • Strong Excel / Google Sheets modeling skills (pivot tables, what-if scenarios, data validation)
  • Understanding of GTM comp structures: quotas, accelerators, clawbacks, SPIFFs
  • Experience with comp tooling (CaptivateIQ, Spiff, Xactly, or equivalent)
  • Excellent stakeholder management and communication skills
  • Detail-oriented, organized, and thrives in a fast-moving environment
Job Responsibility
Job Responsibility
  • Manage the entire GTM compensation lifecycle — plan design, modeling, rollout, payout validation, dispute management
  • Maintain and optimize commission workflows and tools (e.g., CaptivateIQ, Spiff, Xactly)
  • Partner with Sales, Finance, and HR to align on targets, quotas, and payout processes
  • Audit and reconcile payout data monthly to ensure accuracy and compliance
  • Analyze comp performance and recommend improvements
  • Support rollout of new comp plans and communication to GTM teams
  • Develop dashboards and reporting to visualize plan impact and ROI
What we offer
What we offer
  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees
  • Offers Equity
  • Fulltime
Read More
Arrow Right

Senior Sales Operations Analyst

This role focuses on enabling success for the Networking business in the channel...
Location
Location
United States , Spring
Salary
Salary:
105500.00 - 243000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Business Management or equivalent
  • 10+ years experience
  • Must have extensive experience and knowledge of 2 tier channel processes
  • Prior experience in SaaS, IaaS, and other aaS processes and technologies
  • Prior experience in pricing, quotation, and other deal/order initiation processes
  • HPE sales operations experience a plus
  • Extensive experience designing and developing business-wide sales operations support systems and solutions
  • Excellent analytical, statistics and problem solving skills
  • Extensive expertise in business and sales operations processes and their application to business-wide systems
  • Evaluating, selecting, and creating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities
Job Responsibility
Job Responsibility
  • Develops, implements and utilizes processes and tools to enable the sales life-cycle
  • Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment
  • Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems
  • Develops organization-wide architectures and methodologies for the design and implementation of processes and tools
  • Consults with senior and executive business leaders to identify relevant analytics, standards and metrics
  • develops overall sales operations framework, including forecasts and budgets
  • Identifies and evaluates new technologies, process innovations, and partner relationships
  • creates plans for integration and update into sales operations architecture
  • Leverages recognized domain expertise to influence and guide decisions of executive business leadership
  • Provides guidance and mentoring to less-experienced staff members
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion policies
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Tax Operations Senior Analyst

Tax Operations Senior Analyst role at Citi's Europe Wealth Client Tax Operations...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A good track record of experience in a tax-related area and good understanding of tax reporting and operational tax processes
  • Good understanding of Cash & Stock Reconciliations
  • Swift notifications knowledge - MT599, MT546, MT568, MT566
  • Corporate actions & income payments experience in EMEA and US markets
  • Experience in Tax Operations/ Tax Reclaims and/or Tax Technology organizations
  • Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
  • Experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.)
  • Good understanding of Investments and capital market products as well as trade execution and settlement processes
  • Strong multi-tasking, organizational and time management skills
  • Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
Job Responsibility
Job Responsibility
  • Ensure compliance with local tax regulations, including the preparation of account reconciliations for revenues and VAT/GST tax accounts
  • Prepare non-US tax reports covering multiple jurisdictions and products
  • Expertise in Tax Reclaim services, including Quick Refund and Relief at Source processes
  • Manage critical tax-related issues & remediation activities impacting clients and business stakeholders
  • Provide first-level support for inquiries from client advisors regarding the Tax Reclaim Service
  • Support the global implementation of Tax projects while contributing to strategic tax programs and technical implementations
  • Analyze tax transaction withholding processes from front to back and implement operational changes
  • Streamline process inconsistencies, mitigate risks, and maintain comprehensive process documentation
  • Ensure timely escalation of issues, track their resolution, and participate in governance forums
  • Collaborate closely with Business and Technology partners to identify gaps and drive process improvements
What we offer
What we offer
  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Paid Parental Leave Program (maternity and paternity leave)
  • Sport Card
  • Holidays Allowance
  • Sport and team recreation activities
  • Special offers and discounts for employees
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Billing Operations Analyst

Ezra is looking for an enthusiastic and highly organized Billing Operations Anal...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
https://www.lhh.com/ Logo
LHH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 -3 years Order to Cash experience (Invoicing and AR)
  • be a key contributor by liaising with Customer Success, Sales, and global finance teams to ensure a smooth billing process
  • ensure customers are accurately set up by supporting the collection of customer contracts, Purchase Orders, and other documents necessary to initiate the invoicing process
  • ensure GAAP revenue recognition guidelines are followed in all countries where Ezra has activity
  • work with local accounts receivable teams to ensure Ezra’s customers are paying promptly
  • work with non-standard/custom billing and other billing and collection tasks
  • utilize Outlook, Asana, and Salesforce to resolve billing inquiries, add P.O. numbers, update customer information, and initiate credit & refund requests
  • assist with month-end, quarter-end and year-end closing and reporting
  • other duties that may be required
  • passionate about innovation and looking for better ways to work
Job Responsibility
Job Responsibility
  • support billing operations
  • ensure accurate and timely invoicing
  • support revenue reporting
  • support other finance functions such as accounts receivable
What we offer
What we offer
  • competitive salary with bonus potential
  • your own world-class coach
  • regular team social events
  • generous annual individual development budget
  • Fulltime
Read More
Arrow Right

Senior Financial Analyst (Revenue)

This position is an exciting opportunity for someone eager to develop their care...
Location
Location
United States , South Jordan
Salary
Salary:
Not provided
cricut.com Logo
Cricut
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business, finance, accounting, or other related field
  • 3+ years of finance, pricing, accounting, or similar experience
  • Proficiency in MS Excel with exposure to ERP systems (SAP, Oracle, etc)
  • Experience with data visualization tools such as Tableau, Domo, or Power BI
  • Intellectual curiosity and a passion for corporate strategy
  • Self-starter that assumes ownership of responsibilities and can deliver results amidst ambiguity
  • Ability to work under pressure and deliver executive-level presentations
  • Willingness to be in-office 3+ days weekly and contribute to lively team environment
Job Responsibility
Job Responsibility
  • Collaborate with global sales leadership to identify optimal go-to-market strategies and review sales performance results
  • Analyze customer profitability trends to ensure effectiveness of current strategies and efficiency of distribution
  • Develop enhanced internal reporting and data visualizations to support sales, sales operations, and pricing teams
  • Support FP&A and accounting peers during monthly and quarterly financial close processes
  • Identify opportunities for process improvement and drive automation efficiencies with the data engineering team
  • Develop a deep understanding of the Cricut business model to deliver ad-hoc analysis at the direction of the CFO, VP of Finance, or other executives
  • Exhibit a problem-solving mindset and ability to act like an owner during day-to-day responsibilities
What we offer
What we offer
  • competitive Medical, Dental, and Vision coverage
  • a 401(k) match
  • generous PTO
  • tuition reimbursement
  • a yearly lifestyle stipend to support your wellness and passions
  • exclusive employee discounts
  • Fulltime
Read More
Arrow Right