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Support the design, implementation, and optimization of revenue operations systems, tools, and processes
Contribute to sales systems, onboarding workflows, and cross-functional initiatives that enhance how teams operate and collaborate, particularly within platforms such as Salesforce
Define business requirements, maintain backlogs, run reports, and track performance metrics to ensure operational effectiveness
Support process improvement efforts, including AI and automation initiatives, and participate in agile ceremonies where required
Requirements
Bachelor’s degree in Business, Information Technology, Organizational Development, or a related field (preferred)
1–3 years of experience in revenue operations, sales operations, process improvement, or CRM administration (Salesforce experience preferred)
Strong analytical skills with the ability to interpret data, generate insights, and support decision-making
Excellent organizational skills and attention to detail, with the ability to manage multiple priorities
Effective written and verbal communication skills
Nice to have
Familiarity with revenue operations workflows, CRM platforms (e.g., Salesforce), and sales or onboarding systems
Experience documenting business processes and supporting workflow improvements
Exposure to agile methodologies, including sprint planning, backlog management, or project coordination practices
Interest or experience in AI and automation-driven process improvements
Understanding of process improvement frameworks (e.g., Six Sigma, PMP concepts), or willingness to learn
A collaborative, adaptable mindset with the ability to thrive in a fast-paced environment
Ability to manage competing priorities while maintaining quality and attention to detail
A proactive, systems-oriented approach with a strong desire to learn and grow into broader product, process, or program ownership responsibilities