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Revenue Operations - AMER Business Partner Lead

United States, Kansas City / Boston / Austin · Job Posted February 18, 2026
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Job Description

We’re looking for a Revenue Operations Lead to own and scale the revenue operations function across our Americas region. This is a pivotal role within a high-growth, Global SaaS business—ideal for someone who thrives at the intersection of data, strategy, and execution. As the strategic partner to our Americas Sales and Customer Success leaders, you will be responsible for building and managing the systems, cadences, and insights that drive predictable growth and operational efficiency across the entire go-to-market (GTM) motion. We are looking for a hands-on RevOps leader that will partner directly with our Managing Director of the Americas to increase Productivity per Rep (PPR) across Sales and Customer Success. This person has a deep analytical mindset, an understanding of SaaS business models, and a proven track record of uncovering new ways to improve the growth rate of sales and CS organizations

Job Responsibility

  • Partner closely with the Managing Director of the Americas and GTM leadership team to own and lead all Revenue Operations for the Americas region
  • Functioning as a chief-of-staff–style partner, helping translate regional goals into executable plans, pressure-testing assumptions, and driving follow-through
  • Drive strategy, execution, and performance aimed at improving Productivity per Rep (PPR) in Sales and Customer Success
  • Owning annual and quarterly regional planning, including capacity, coverage, targets, pacing, and scenario modeling
  • Build and evolve forecasting models and performance frameworks that support data-driven decision-making
  • Drive cadenced revenue reporting (monthly business reviews, quarterly business reviews, forecasting, pipeline analysis)
  • Serve as the trusted advisor to Sales and CS leaders, providing insights on quota attainment, team performance, pipeline health, and customer success metrics
  • Define and implement scalable processes for sales and success across reporting, territory management and customer lifecycle
  • Identify and resolve gaps in reporting, data quality, and operational workflows
  • Collaborate cross-functionally with global teams in Sales Ops, Finance, HR, Product, and Marketing
  • Lead or support high-impact, cross-functional strategic projects and initiatives
  • Lead the local Deal Desk to accelerate deal velocity for complex deals, provide a clear qualification process for RFPs, and ensure compliance to the commercial process for large deals

Requirements

  • 10+ years of experience, with 5+ leading Revenue or Sales Operations in a high-growth SaaS environment
  • Deep expertise in pipeline generation strategy, territory strategy, forecasting, quota management, sales analytics, and GTM performance tracking
  • Fluency in GTM SaaS financials
  • comfortable building models and dashboards that guide strategic decision-making
  • Hands-on experience with CRM and GTM systems (Salesforce, Gainsight, Clari, Gong, Excel, etc.)
  • Strong communication and influencing skills, with a track record of presenting to executive leadership
  • Highly collaborative, with the ability to lead through influence and align stakeholders across diverse teams

Nice to have

comfortable using SQL to query Salesforce data in Redshift

What we offer

  • Equity with high growth potential and a competitive salary
  • 401k
  • Generous Medical Insurance plans
  • Wellbeing initiatives such as subsidized fitness programs, EAP services
  • Paid Parental Leave
  • Access to professional and personal training and development opportunities
  • Hackathons, Workshops, Lunch & Learns
  • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies
  • Quarterly celebrations and team events
  • EAP services and generous parental leave policy
  • Quarterly celebrations and team events, including the annual Shiplt! global offsite
  • Table tennis, board games, gym sessions, book club

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