Revenue Management Operations Leader San Francisco Revenue Cluster Job at Marriott Bonvoy (San Francisco)

Job Description

Leads inventory management and analysis activities and staff in a given market. The position may have primary leadership responsibilities for a sub-set of hotels within the market and will partner with stakeholders on setting sales and revenue strategies. Position has overall responsibility for managing rooms and space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits. Ensures all rates, packages, and hotel sales strategy information is built in the hotel(s)' inventory systems. Develops and/or uses analytical tools and systems to maximize revenues and profit. Position is accountable for preparing forecasts, budgets and projections.

Job Responsibility

Leads inventory management and analysis activities and staff in a given market
Partners with stakeholders on setting sales and revenue strategies
Manages rooms and space inventory
Ensures inventory is allocated and restricted properly to maximize revenue and profits
Ensures all rates, packages, and hotel sales strategy information is built in the hotel(s)' inventory systems
Develops and/or uses analytical tools and systems to maximize revenues and profit
Prepares forecasts, budgets and projections
Contributes to sales strategy
Evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities
Provides inventory management functional expertise and leadership to sales leaders
Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders
Provides critical input to market leaders for development of property sales strategy
Understands and accurately represents individual property sales needs
Manages room authorizations, rates and restrictions
Manages function space authorizations, restrictions and rental
Utilizes brand's revenue management systems and tools
Serves as an inventory and restriction expert
Manages inventory to maximize cluster rooms revenue
Prepares sales strategy critique
Prepares budgets for transient, group and catering
Updates market knowledge and aligns strategies and approaches accordingly
Assists hotels with pricing and provides input on business evaluation recommendations
Serves as a demand expert for team members, GMs, and regional stakeholders
Ensures that the hotel(s)' sales strategies are effectively implemented in the inventory systems
Provides recommendations to improve effectiveness of revenue management processes
Understands and communicates the value of the brand name
Promotes and protects brand equity
Participates in quarterly regional reviews
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Achieves and exceeds goals
Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions
Establishes long-range objectives and specifies the strategies and actions to achieve them
Takes a predetermined strategy and driving the execution of that strategy
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Explores opportunities that drive profit, create value for clients, and encourage innovation
Actively participates in the weekly and long range forecasts
Compiles information, analyzes and monitors actual sales against projected sales
Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
Analyzes information and evaluates results to choose the best solution and solve problems
Uses computers and computer systems to program, write software, set up functions, enter data, or process information
Generates and provides accurate and timely results in the form of reports, presentations, etc
Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget
Prepares revenue and profit opportunity analysis
Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders
Extracts and analyzes data in order to draw viable/actionable business conclusions
Compiles information, analyzes and monitors actual sales against projected sales
Assists with account diagnostics process and validates conclusions
Understands and meets the needs of key stakeholders
Develops and manages internal key stakeholder relationships
Provides targeted and timely communication of results, achievements and challenges to the stakeholders
Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners
Serves as the liaison, when necessary, between property and regional/corporate systems support
Interviews and hires employees with the appropriate skills
Develops, implements and maintains a departmental orientation program for employees
Uses all available on the job training tools for employees
Communicates performance expectations in accordance with job descriptions for each position and monitors progress
Conducts employee performance appraisals according to Standard Operating Procedures
Administers bonus and incentive programs
Establishes and maintains open, collaborative relationships with employees
Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results

Requirements

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
4 years experience in the revenue management, sales and marketing, or related professional area
4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
2 years experience in the revenue management, sales and marketing, or related professional area

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical, dental, vision
health care flexible spending account
dependent care flexible spending account
life insurance
disability insurance
accident insurance
adoption expense reimbursements
paid parental leave
educational assistance
paid sick leave

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Revenue Management Operations Leader San Francisco Revenue Cluster

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