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Revenue Management Analyst

Costa Rica, Nekajui Peninsula Papagayo · Job Posted April 23, 2026
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Job Description

Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Job Responsibility

  • Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system
  • Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings
  • Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties
  • Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations
  • Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team
  • Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks
  • Assist with training of new associates as necessary on revenue management tools
  • Assist in the implementation of hotel sales strategies in the reservation and inventory systems
  • Follow all company policies and procedures
  • ensure uniform and personal appearances are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • listen and respond appropriately to the concerns of other employees
  • Comply with quality assurance expectations and standards

Requirements

  • High School diploma or G.E.D. equivalent
  • At least 1 year related work experience
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance
  • Ability to stand, sit, or walk for an extended period of time
  • Read and visually verify information in a variety of formats

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