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The Revenue Enablement Program Manager is a builder-operator role for someone equally energized by designing the systems that make enablement work and owning the programs where that infrastructure matters most. Hex is growing fast, and Revenue Enablement is a strategic priority for the business. The work you do here directly shapes how new hires ramp, retain knowledge, and successfully execute in the field. This role is the connective tissue between foundational enablement systems and day-to-day field execution, and we're building it at a moment when AI is redefining field productivity, freeing sellers to focus on strategic work and deliver world-class customer experiences. You will work directly with the Head of Revenue Enablement to set priorities and shape the function, supporting a revenue org that spans SDRs, AEs, Sales Engineers, Customer Engineers, and Product Experts. You partner closely with Revenue Leaders, RevOps, and Product Marketing across everything you build. You own the full loop: design the system, launch the program, inspect what's landing, and improve it based on data and field signal. This is a high-ownership role with a lot of white space. Location: This role is based in our NYC or SF offices, with 2x weekly in-office expectations for candidates in those locations. We're also open to remote candidates with strong GTM enablement and systems experience
Job Responsibility
Own and continuously improve Hex's centralized knowledge base as the single source of truth sellers trust and actually use
Design a push-and-pull information model: proactively surface the right content at the right moment while building a self-service system sellers can trust when they need it fast
Establish standards for how content is created, maintained, accessed, and retired - and hold those standards as the business evolves
Partner with PMM and Marketing on content review cadence and ownership
you are the accountability layer, not the primary content creator for all assets
Design and build workflows across the GTM tech stack (Hex, Gong, SFDC, Notion, AI tools) in close partnership with RevOps, embedding execution standards directly into how sellers work every day
Automate reinforcement signals, certification triggers, and coaching prompts so behavior change doesn't depend on manual follow-through
Surface actionable insights to managers so coaching is proactive, not reactive
Build coaching, information sharing, and certification automations at the right moment, creating a scalable self-service enablement model
Track ramp progression, field execution, and program effectiveness to understand what's working and why
Own Sales Onboarding end-to-end: scope, curriculum coordination with SMEs, milestone tracking, certifications, and continuous iteration based on metrics and field feedback
Build a scalable experience that combines structured learning with just-in-time, in-workflow enablement
Create visibility into ramp progression, gaps, and leading indicators in partnership with RevOps and the Data team
Requirements
4 to 6 years in sales, sales engineering, enablement, or RevOps at a B2B SaaS company
You have built workflows or operational systems before, not just run programs
Experience owning programs end-to-end: scoped, launched, measured, and iterated
Comfortable across the GTM tech stack (CRM, Gong, Notion, AI tools) and able to connect them without being handed a roadmap
Proactively experiments with AI tools to drive efficiencies
Genuinely curious about how sellers work and what gets in their way
field credibility matters to you
High ownership
you identify what needs fixing and move without waiting to be told
Thrives in ambiguity
brings structure to messy environments without over-engineering them
Nice to have
Experience instrumenting onboarding or ramp metrics
Background in knowledge systems, content governance, or internal tooling