Revenue Enablement Content Strategy Manager, Atlassian

Revenue Enablement Content Strategy Manager

Atlassian

Location:
United States, San Francisco

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We’re looking for a strategic and execution-oriented strategist to build and scale our end-to-end content and AI enablement strategy for Sales and Customer Care. This role blends strategic leadership with operational execution, requiring skills in governance, lifecycle management, contributor enablement, portal ownership, and AI-driven systems to ensure customer-facing teams have access to the right content, at the right time.

Job Responsibility:

Define long-term strategy for content governance and portal experience for Sales and Customer Care
design and implement role or moment-based AI agents using Rovo AI
lead AI agent development and governance
build scalable content governance models including taxonomy and tagging
manage content lifecycle (intake, review, publishing, auditing, retirement)
maintain standards for content quality and compliance
act as business owner for Sales and Customer Care enablement portals
improve content architecture and user experience
develop toolkits and training materials for content contributors
host forums and communications to engage contributors.

Requirements:

Strategic leadership and execution skills
expertise in content governance and lifecycle management
ability to design and manage AI-driven systems like Rovo AI and Confluence
experience in portal ownership and user experience design
ability to develop and scale a community of content contributors
strong collaboration skills across Enablement, Marketing, Product, RevOps, and IT
proficiency in defining success metrics for AI systems and content engagement.

Nice to have:

Experience with instructional design teams
knowledge of publishing workflows
ability to streamline communication and collaboration across channels.

What we offer:

Health and wellbeing resources
paid volunteer days
bonuses
commissions
equity programs.

Additional Information:

Job Posted:
May 28, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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