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We are seeking an experienced Revenue Director to lead and scale our Order-to-Cash (O2C) operations in a high-growth SaaS environment. This role oversees revenue accounting, billing, collections, cash application, and sales tax compliance, and will directly manage a team of 7 across these functions. You’ll also serve as the business owner for our key financial systems, including NetSuite SuiteBilling, NetSuite ARM (Advanced Revenue Management), and Faceshift for both collection management and cash application. The ideal candidate combines deep SaaS accounting expertise, strong leadership, and operational excellence.
Job Responsibility:
Lead and manage the end-to-end revenue accounting function in compliance with ASC 606
Review and approve complex revenue arrangements, including subscriptions, multi-element arrangements, and usage-based models
Partner with Sales, FP&A, Legal, and Product to structure deals and ensure contract terms support proper revenue treatment
Own monthly and quarterly revenue closes, reconciliations, and reporting
Oversee the creation of accurate, timely invoices for subscription and non-subscription services
Own the Order-to-Invoice workflow, ensuring completeness, accuracy, and policy compliance
Identify and implement improvements to billing systems, processes, and automation tools
Direct the collections function to improve DSO, minimize delinquency, and optimize cash flow
Develop AR policies, metrics, and dashboards to monitor and report receivables performance
Manage relationships with key customers as needed to resolve complex collection issues
Ensure compliance with U.S. and international indirect tax, including sales/use tax, VAT, and GST where applicable
Partner with external advisors and internal teams to maintain accurate tax determination and filings
Oversee system configurations for tax calculation and reporting
Lead, develop, and mentor a high-performing O2C team across revenue, billing, collections, and tax
Collaborate closely with FP&A, Sales Ops, Legal, and Customer Success to align business processes and policies
Support US GAAP audits, ensuring controls and documentation are in place
Drive continuous improvement and automation across the entire O2C lifecycle
Optimizing our finance systems—NetSuite SuiteBilling, NetSuite ARM (Advanced Revenue Management), and Faceshift for both cash application and collection management
Develop KPIs and operational metrics to measure performance, accuracy, and efficiency
Requirements:
Bachelor’s degree in Accounting, Finance, or related field
8–12+ years of experience in Revenue Accounting, Order-to-Cash, or related functions, including leadership roles
Public accounting experience and/or prior work in a publicly traded company
Strong knowledge of ASC 606 and SaaS business models
Experience managing billing, collections, and sales tax compliance
Proven ability to manage and scale teams in high-growth environments
Strong analytical, problem-solving, and communication skills
Experience with ERP and CRM systems (e.g., NetSuite, Salesforce)
CPA or Chartered Accountant certification
Experience implementing O2C transformation, system integrations, or process automation
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