Revenue Director

• Supervises the day-to-day activities of the reservations department
• Hires, trains, coaches and develops team to obtain maximum employee engagement and productivity
• Generates updates on transient segment each period and continually analyzes transient booking patterns
• Maintains accurate reservation system information
• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Analyzes weekly and monthly STAR information to assist in analyzing past strategies
• identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share
• Analyze STAR information to assist in development of RevPAR Index forecasts
• Generates yearly room revenue budget
• Initiates, implements and evaluates revenue tests
• Analyze data to generate and distribute weekly and 3-month forecast
• Prepare, Analyze and Distribute month end reports, providing critical analysis of hotel performance.
• Maintain up to date and accurate data historical statistical data, including market segmentation
• Actively participate in Annual Budget Meetings and Preparation and complete the Rate & Occupancy Statistics
• Work with CEC Account Manager to ensure Call Center mains call/conversion ratios
• Ensure all rate schedules are accurately loaded
• Manage and update current selling strategies in all distribution channels
• Maintain close relationships with the market manager of OTA’s to maximize the opportunities with these channels
• Ensure Night Audit, Front Desk and Reservations correctly use rate schedules and market segment codes, and Daily Stats Report accuracy
• Ensure consistent brand standard for images and collateral throughout hotel
• Review Sales Managers month-end Reports
• Work with GM and DOS to establish Sales Managers Incentives. Calculate data on a Trimester basis ensuring accuracy for submission to VP
• Monitor group pace and other booking trends and share knowledge with Sales team
• Ensure all Marriott mandatory rate and packages are loaded correctly.
• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate

• Diploma in Hotel Management or Business Administration would be considered an asset
• Marriot One Yield Certification
• Marriott Revenue Management/Front Office experience
• Knowledge of Opera PMS systems and ADP Workforce Now payroll software
• Attention to detail and strong organizational skills
• Minimum 2 to 3 years in hotel reservations/revenue management experience is required
• MS Office skills including Outlook, Word, Excel and Power Point

Competitive salary, benefits and pension, free meals and parking