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We are a dynamic Revenue Cycle Management (RCM) and software company committed to delivering exceptional billing services and innovative solutions to our clients. We are seeking a high-caliber individual who is passionate about healthcare billing and eager to grow within a fast-paced, collaborative environment. The Revenue Cycle Representative is responsible for providing accurate and timely billing services to both software and non-software clients. This role plays a key part in maintaining client satisfaction and ensuring the financial health of our customers through effective claims management and reimbursement follow-up.
Job Responsibility:
Submit claims promptly to Medicare, Medicaid, and private payers
Verify that claims are processed correctly and accepted by payers
Process adjustments and re-file claims as necessary
Collaborate with team members to manage accounts receivable (AR) for clients
Investigate and resolve reimbursement issues and perform claim follow-up
Meet or exceed established productivity benchmarks
Build and maintain strong client relationships, assisting with billing inquiries and claim resolutions
Address and resolve client concerns in a timely and professional manner
Escalate unresolved issues to appropriate departments or management
Maintain up-to-date knowledge of Medicare rules, regulations, and billing codes
Ensure compliance with HIPAA and confidentiality standards
Perform other duties as assigned
Requirements:
Minimum of 1 year of progressive experience in Home Health and/or Hospice billing
Prior experience with Medicare billing rules and codes (preferred)
High school diploma or equivalent required
college degree preferred
Proficient in basic bookkeeping and statistical compilation
Strong organizational and multitasking skills
Excellent written and verbal communication abilities
Comfortable using computers, office equipment, and learning new systems
Professional, courteous, and adaptable demeanor
Ability to work independently and collaboratively in a dynamic environment
Willingness to engage with cross-functional teams to support client needs
What we offer:
Opportunity to grow with a forward-thinking RCM and software company
Supportive team culture with a focus on continuous improvement
Competitive compensation and benefits package
Flexible work environment and career development opportunities