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Revenue Cycle Representative

India, Chennai · Job Posted February 18, 2026
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Job Description

We are a dynamic Revenue Cycle Management (RCM) and software company committed to delivering exceptional billing services and innovative solutions to our clients. We are seeking a high-caliber individual who is passionate about healthcare billing and eager to grow within a fast-paced, collaborative environment. The Revenue Cycle Representative is responsible for providing accurate and timely billing services to both software and non-software clients. This role plays a key part in maintaining client satisfaction and ensuring the financial health of our customers through effective claims management and reimbursement follow-up.

Job Responsibility

  • Submit claims promptly to Medicare, Medicaid, and private payers
  • Verify that claims are processed correctly and accepted by payers
  • Process adjustments and re-file claims as necessary
  • Collaborate with team members to manage accounts receivable (AR) for clients
  • Investigate and resolve reimbursement issues and perform claim follow-up
  • Meet or exceed established productivity benchmarks
  • Build and maintain strong client relationships, assisting with billing inquiries and claim resolutions
  • Address and resolve client concerns in a timely and professional manner
  • Escalate unresolved issues to appropriate departments or management
  • Maintain up-to-date knowledge of Medicare rules, regulations, and billing codes
  • Ensure compliance with HIPAA and confidentiality standards
  • Perform other duties as assigned

Requirements

  • Minimum of 1 year of progressive experience in Home Health and/or Hospice billing
  • Prior experience with Medicare billing rules and codes (preferred)
  • High school diploma or equivalent required
  • college degree preferred
  • Proficient in basic bookkeeping and statistical compilation
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication abilities
  • Comfortable using computers, office equipment, and learning new systems
  • Professional, courteous, and adaptable demeanor
  • Ability to work independently and collaboratively in a dynamic environment
  • Willingness to engage with cross-functional teams to support client needs

What we offer

  • Opportunity to grow with a forward-thinking RCM and software company
  • Supportive team culture with a focus on continuous improvement
  • Competitive compensation and benefits package
  • Flexible work environment and career development opportunities

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