This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This department is a large team that supports oncology patients within person and phone interactions. The environment is fast paced, and high volume with mandatory overtime. The goal of a referral's coordinator is to make the patient scheduling appointment and time-line successful. We are looking for candidates who have experience in obtaining (not just verifying) diagnostic/imaging appointments (CTs, MRIs, PETs, etc). The day to day is busy, service lines are used to make appointments with a goal of being 15 days (about 2 weeks) ahead, it is important to be aware of competing priorities. Quality is a priority over productivity.
Job Responsibility:
Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility
Adherence to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties
Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems
The referral coordinator is responsible for timely escalation of financial clearance issues to the supervisor