Revenue Cycle Referral Coordinator Job at Baptist Health (Florida) (Jacksonville)

Outpatient Access Rep II

Performs functions associated with patient information processing for ambulatory...

Location

United States of America , Rochester

Salary:

18.50 - 24.98 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 1 year related experience in an administrative office or customer service field required
Completion of Vision Care 1,2,3 courses required
Or equivalent combination of education and experience

Job Responsibility

Performs functions associated with patient information processing for ambulatory care visits
Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems
Ensures patient satisfaction with information processing and reception service
Requires accuracy in order to generate a billable service for the provider
Responsible for functions being completed in an accurate, efficient, and customer friendly manner
May act as a resource to new staff
Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients’ special needs, and monitors reception area to ensure patient needs are met
Provides interaction of warm hand-off to registration and insurance management (RIM)
Updates patients regarding waiting time for the provider every 15 minutes
Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations

Fulltime

New

Patient Care Coordinator

This contract to permanent position involves providing outstanding administrativ...

Location

United States , Latrobe

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, particularly within a healthcare or clinical environment
Strong communication skills, both verbal and written, with the ability to interact professionally with diverse groups
Proficiency in scheduling software and familiarity with medical records systems
Knowledge of healthcare policies, insurance regulations, and payment processing
Attention to detail and organizational skills to manage multiple tasks efficiently
Ability to work under pressure while maintaining accuracy and professionalism
Understanding of the revenue cycle and related documentation requirements
Commitment to regular attendance and punctuality, ensuring consistent workflow support

Job Responsibility

Greet and check in patients while ensuring accurate and timely registration processes
Schedule patient appointments using designated software and provide clear instructions for medical testing
Address billing inquiries and assist patients with insurance-related questions and documentation
Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle
Collect and update patient demographic and insurance information in compliance with organizational standards
Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction
Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations
Identify opportunities for process improvements and share recommendations with management
Maintain professionalism and respect in all interactions, fostering a positive environment
Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Associate Patient Care Coordinator

This contract to permanent position involves providing outstanding administrativ...

Location

United States , Latrobe

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, particularly within a healthcare or clinical environment
Strong communication skills, both verbal and written, with the ability to interact professionally with diverse groups
Proficiency in scheduling software and familiarity with medical records systems
Knowledge of healthcare policies, insurance regulations, and payment processing
Attention to detail and organizational skills to manage multiple tasks efficiently
Ability to work under pressure while maintaining accuracy and professionalism
Understanding of the revenue cycle and related documentation requirements
Commitment to regular attendance and punctuality, ensuring consistent workflow support

Job Responsibility

Greet and check in patients while ensuring accurate and timely registration processes
Schedule patient appointments using designated software and provide clear instructions for medical testing
Address billing inquiries and assist patients with insurance-related questions and documentation
Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle
Collect and update patient demographic and insurance information in compliance with organizational standards
Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction
Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations
Identify opportunities for process improvements and share recommendations with management
Maintain professionalism and respect in all interactions, fostering a positive environment
Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Public Works Coordinator

The Public Works Coordinator is responsible for the end-to-end public revenue st...

Location

Ireland , Dublin

Salary:

Not provided

Blackrock Health Hermitage Clinic

Expiration Date

Until further notice

Requirements

Educated to Degree level
Minimum of 5 years in finance processes and systems as well as project management skills
Have displayed strong commercial acumen within a healthcare setting
Must have cross functional work experience in a hospital environment
Ideally has similar experience of building and managing a team
Can demonstrate success in managing complex efficiency projects in a hospital environment that yielded efficiency and monetary benefits
Must have a deep knowledge of the private hospital sector, policies and pricing
Demonstrable strong people management experience, with proven ability to lead and motivate large teams through periods of change and continuous improvement
Excellent communication skills with proven ability to effectively analyse data to make decisions and effectively communicate recommended courses of action
Strong systems knowledge and advanced MS Office skills

Job Responsibility

Assist in maintaining communication with public hospital contacts, clinical leads, and referral coordinators
Help manage administrative processes for service agreements or funded patient pathways (e.g., NTPF, HSE cases)
Maintain accurate records of referrals, agreements, and outcomes in coordination with clinical and finance teams
Prepare regular reports on referral activity, performance metrics, and business development updates
Assist with the preparation of presentations, proposals, and meeting materials for public sector engagement
Monitor relevant public sector tenders, policy changes, or funding opportunities and flag to senior staff
Coordinate internal scheduling, resource availability, and service delivery logistics for referred patients
Represent the hospital in a professional capacity in meetings, calls, and public sector engagement forums
Perform process mapping of various departments to look at options to consolidate or change processes to enhance the revenue cycle at all point from sourcing of work to cash collection
Work with Project groups where necessary to implement new IT systems

Fulltime

Patient Access Specialist

The Patient Access Specialist plays a critical role in ensuring patients have ti...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in healthcare registration, admissions, or patient access
Knowledge of insurance verification, authorizations, and referrals
Familiarity with healthcare regulations, including HIPAA
Strong customer service, communication, and organizational skills
Ability to work accurately under time constraints
Basic understanding of medical terminology preferred
Proficiency with electronic health record (EHR) and related healthcare systems, including: EHR platforms: Epic, Meditech, Cerner
Insurance verification portals: Availity, Navinet
Scheduling systems
Revenue cycle management tools

Job Responsibility

Register patients and validate demographic and insurance information
Obtain prior authorizations and referrals
Explain financial responsibility and payment options
Coordinate with clinical departments to ensure accurate patient flow
Resolve registration or coverage discrepancies
Maintain compliance with healthcare regulations
Review and update patient accounts prior to service delivery
Monitor appointment readiness and resolve access barriers
Communicate coverage issues to patients with clarity and empathy
Support revenue cycle accuracy through thorough documentation

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Patient Care Coordinator

The Patient Care Coordinator is a key resource in developing and maintaining a c...

Location

United States , Olathe

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate
2 or more years experience in customer service
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)

Job Responsibility

Demonstrates excellence in critical thinking, problem-solving, interpersonal communication, and technical skills and demonstrates the ability to balance multiple competing priorities
Exercises professional, critical and strategic thinking, and collaborative problem-solving approaches to skillfully manage complex and/or clinically related patient/family complaints and grievances from initial entry into the Emergency Department through reasonable resolution or referral to the Risk and Claims Department, maintaining patient rights, confidentiality and adherence to regulatory requirements
Utilizes experience and familiarity with situations and processes to investigate patient/family complaints and grievances through review and conversation with other clinicians, patients, and families
Provides consultation to individuals, departments, and committees to promote prompt resolution to concerns, assists in resource identification, and aids in problem-solving in various situations
Proactively communicates and collaborates with Patient Relations colleagues, Risk Management, health system leaders, physician colleagues, and other patient care and support team members
Assists patients and families in meeting special needs, including but not limited to patient and family meetings with care teams, resource identification, and concerns about lost or damaged personal items
Works with patient experience coordinator and ED leadership to create empathetic and detail-oriented verbal and written responses to patients who have submitted a grievance or formal complaint in accordance with regulatory requirements
Represents patient/family needs and rights on relevant working committees as requested
Participates in planning and/or presenting relevant orientation and continuing education as requested and serves as a role model to those within the health system regarding conflict resolution, de-escalation, and compassionate boundary setting
Independently and collaboratively works with members of the health system’s revenue cycle team and patient experience coordinator to evaluate patient billing statements and balances and recommend appropriate financial adjustments for service recovery

Parttime

Professional Coding Lead-Oncology

Location

United States , Milwaukee

Salary:

30.70 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Coding Certification issued by one of the following certifying bodies: American Academy of Coders (AAPC), or American Health Information Management Association (AHIMA)
Advanced training beyond High School that includes the completion of an accredited or approved program in Medical Coding Specialist (or equivalent experience)
Typically requires 7 years of experience in professional coding that includes experiences in revenue cycle processes and health information workflows or related health care leadership experience.
Maintain continuing education by attending webinars, reviewing updated CPT assistant guidelines and updated coding clinics. Knowledgeable in researching coding related topics and issues.
Advanced profiency of ICD, CPT and HCPCS coding guidelines. Advanced knowledge of medical terminology, anatomy and physiology.
Excellent computer skills including the use of Microsoft officeproducts, electronic mail, including exposure or experience with electronic coding systems or applications.
Excellent communication (oral and written) and interpersonal skills.
Excellent organization, prioritization, and reading comprehension skills.
Excellent analytical skills, with a high attention to detail.
Ability to work independently and exercise independent judgment and decision making.

Job Responsibility

Acts as a resource and role model to team members, which includes training/orienting, providing day-to-day work direction, and giving input on performance. Assigns, monitors, and reviews progress, quality and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues.
Codes routine to complex procedures and diagnoses including hospital-based or surgery center surgical procedures using ICD, CPT, and HCPCS coding guidelines, procedures and protocols for government and commercial payers. Meets or exceeds department quality and production standards.
Performs informal quality reviews on a monthly basis providing coding education to coding team members for accuracy. May assist with provider education/orientation regarding policy requirements of federal and state government agencies.
Abstracts documentation to choose correct ICD, CPT, HCPCS codes according to standard coding guidelines, procedures and protocols. Detects, reports and acts as a resource to assist in resolving billing compliance issues. Serves as liaison between business office, medical records, patient care and/or coding department by providing feedback to caregivers and leaders.
Responsible for processing denial management claims and addressing patient concerns. Serves as a resource to caregivers regarding pre-authorizations, referrals, and estimating charges prior to a patient's visit. Coordinates payer audit reviews and acts as a resource for coding-related audits.
Participates in various department projects including but not limited to researching new services, claim scrubbing, quality checks/assessing errors, presenting demonstrations, etc. Acts as the system/application administrator
ensures the integrity of the system and recognizes performance issues. Performs calibration and troubleshooting procedures and escalates unresolved issues as needed.
Suggests modifications to current policies and procedures that are needed to coincide with requirements of insurance payers. Serves as subject matter expert in your assigned specialty and actively participate in the Coding meetings as a problem solver.
Adhere to organizational and internal department policies and procedures to ensure efficient work processes. Expertise in query guidelines, and coding standards. Follow up and obtain clarification of inaccurate documentation as appropriate.
Reviews complex medical documentation at a highly skilled and proficient level from clinicians, qualified health professionals and hospitals in order to assign diagnosis and procedure codes utilizing ICD-10 CM/PCS, CPT, and HCPCS. Assigns and ensures correct code selection following Official Coding Guidelines and compliance with federal and insurance regulations utilizing an EMR and/or Computer Assisted Coding software.

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Coder Lead Facility - Day Surgery/Observation

Acts as a resource and role model to team members. Codes routine to complex proc...

Location

United States

Salary:

30.70 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Coding Certification issued by one of the following certifying bodies: American Academy of Coders (AAPC), or American Health Information Management Association (AHIMA)
Advanced training beyond High School that includes the completion of an accredited or approved program in Medical Coding Specialist (or equivalent experience)
Typically requires 7 years of experience in professional coding that includes experiences in revenue cycle processes and health information workflows or related health care leadership experience
Maintain continuing education by attending webinars, reviewing updated CPT assistant guidelines and updated coding clinics
Knowledgeable in researching coding related topics and issues
Advanced proficiency of ICD, CPT and HCPCS coding guidelines
Advanced knowledge of medical terminology, anatomy and physiology
Excellent computer skills including the use of Microsoft office products, electronic mail, including exposure or experience with electronic coding systems or applications
Excellent communication (oral and written) and interpersonal skills
Excellent organization, prioritization, and reading comprehension skills

Job Responsibility

Acts as a resource and role model to team members, which includes training/orienting, providing day-to-day work direction, and giving input on performance
Assigns, monitors, and reviews progress, quality and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues
Codes routine to complex procedures and diagnoses including hospital-based or surgery center surgical procedures using ICD, CPT, and HCPCS coding guidelines, procedures and protocols for government and commercial payers
Performs informal quality reviews on a monthly basis providing coding education to coding team members for accuracy
May assist with provider education/orientation regarding policy requirements of federal and state government agencies
Abstracts documentation to choose correct ICD, CPT, HCPCS codes according to standard coding guidelines, procedures and protocols
Detects, reports and acts as a resource to assist in resolving billing compliance issues
Serves as liaison between business office, medical records, patient care and/or coding department by providing feedback to caregivers and leaders
Responsible for processing denial management claims and addressing patient concerns
Serves as a resource to caregivers regarding pre-authorizations, referrals, and estimating charges prior to a patient's visit

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Revenue Cycle Referral Coordinator

Baptist Health (Florida)

Location:
United States , Jacksonville

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

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