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Revenue Cycle Referral Coordinator

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This department is a large team that supports oncology patients within person and phone interactions. The environment is fast paced, and high volume with mandatory overtime. The goal of a referral's coordinator is to make the patient scheduling appointment and time-line successful. We are looking for candidates who have experience in obtaining (not just verifying) diagnostic/imaging appointments (CTs, MRIs, PETs, etc). The day to day is busy, service lines are used to make appointments with a goal of being 15 days (about 2 weeks) ahead, it is important to be aware of competing priorities. Quality is a priority over productivity.

Job Responsibility:

  • Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility
  • Adherence to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties
  • Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems
  • The referral coordinator is responsible for timely escalation of financial clearance issues to the supervisor

Requirements:

  • High School Diploma/GED
  • Less than 1 year Medical Office Experience

Nice to have:

  • Associate's Degree
  • Certified Healthcare Access Associate (CHAA)
What we offer:
  • $1,000 Sign on Bonus
  • opportunities for growth within BMDA

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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